Error messages that I can't resolve

Discus and support Error messages that I can't resolve in XBoX on Consoles to solve the problem; Hi..Bought my son an Xbox One 3 days ago..he used it non stop until mid game last night an error message froze the screen. We unplugged and reset but... Discussion in 'XBoX on Consoles' started by AqueousMage557, Jun 22, 2016.

  1. Error messages that I can't resolve


    Hi..Bought my son an Xbox One 3 days ago..he used it non stop until mid game last night an error message froze the screen. We unplugged and reset but to no avail.

    it said : Something went wrong System error E201 00(some letters - don't remember) then another 9 zeros. Couldn't find "201" error code on line anywhere. Called customer service (Philippines) and after 40 mins they said to return unit. It's 3 days old !!
    and my son spent hours setting up , linking with friends and earning levels in his NBA game.

    I unplugged again and this time a new error message popped up but the screen was still frozen (couldn't navigate my options) : Something went wrong

    Restart this Xbox/ Trouble shoot

    System Error: E200 0000001A 00000000

    Unplugged again...new error message...back to the E201 code but different last 16 digits (no letters..just numbers). Cant navigate through any of the error screens.

    Assumed it was some sort of updating issue but my son said he had it on automatic update and its been fine until last night...any ideas ?

    Please recognize, i can barely turn this thing on...understanding tech behind it is impossible. So baby steps please Error messages that I can't resolve :) thanks

    OP

    :)
     
    AqueousMage557, Jun 22, 2016
    #1
  2. GreenDevilJF
    GreenDevilJF Guest
    Can't install the update

    I have cleared my cache, reset my connection, waited some time for the problem to resolve itself, have no firewall interfering with my connection and still can't update

    The error code is: 3CD6 - 0000 - 3080 - 051E - 807B - 01F7

    The error message simply states that I can't download the update
     
    GreenDevilJF, Jun 22, 2016
    #2
  3. Mister Beep
    Mister Beep Guest
    Messaging Ban?

    If you jut created your account and are getting an error such as that, do the steps on our

    Why can't I send messages
    support page to resolve the issue! Error messages that I can't resolve :)

    Let us know if that helps.
     
    Mister Beep, Jun 22, 2016
    #3
  4. Hordie
    Hordie Guest

    Error messages that I can't resolve

    Hi AqueousMage557

    E200 can be caused by update issues. I would suggest following this link, and using the system update solution linked in this KB article. The same update solution
    listed in the e200 link would also apply for E201 errors. That said, if your console is only 3 days old I would highly suggest taking your using back to the retailer, and exchanging it for another one. Provided you keep your Xbox connected to the internet
    all the saves and settings are backed up to the cloud. You will however need to reinstall any games.

    Hope this helps!
     
    Hordie, Jun 22, 2016
    #4
  5. Hordie Win User

    Error messages that I can't resolve

    Hi AqueousMage557

    E200 can be caused by update issues. I would suggest following this link, and using the system update solution linked in this KB article. The same update solution
    listed in the e200 link would also apply for E201 errors. That said, if your console is only 3 days old I would highly suggest taking your using back to the retailer, and exchanging it for another one. Provided you keep your Xbox connected to the internet
    all the saves and settings are backed up to the cloud. You will however need to reinstall any games.

    Hope this helps!
  6. Mister Beep Win User

    Messaging Ban?

    If you jut created your account and are getting an error such as that, do the steps on our

    Why can't I send messages
    support page to resolve the issue! :)

    Let us know if that helps.
  7. CraigJF Win User

    Alpha Jax - no chit chat??

    Mine is the same, am now getting an error message saying I can't connect and try again or contact support who by the way are useless, tried everything and can't get it to work!
    I had the same problems even after uninstalling and reinstalling. But it has now resolved itself.
  8. choppyseize Win User

    Cant send messages

    Every once in awhile when I use the Xbox app I get a weird error that says I can't send messages. All I have to do to resolved it is sign my profile out and back in. That may be all you need to do.
  9. Mister Beep Win User

    Need help can't send messages !!

    What's the specific error you're seeing? Is there an error code along with you can post back? Be sure to try every step on our

    Can't send messages page
    to attempt to resolve, including verifying your phone number.

    Keep us posted on how it goes!
Thema:

Error messages that I can't resolve

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