Error Message: You might need to redeem it on a different page

Discus and support Error Message: You might need to redeem it on a different page in XBoX Games and Apps to solve the problem; Split from this thread. No one wrote the solution to the problem. I just buy an XBOX One x with NBA2K19. So no third party. i got the same exact... Discussion in 'XBoX Games and Apps' started by MidniteAssasin2, Dec 1, 2018.

  1. MidniteAssasin2
    MidniteAssasin2 Guest

    Error Message: You might need to redeem it on a different page


    No one wrote the solution to the problem. I just buy an XBOX One x with NBA2K19. So no third party. i got the same exact issues. Should i try changing my region? The redeem code was in the new seal xbox box. any help would be appreciated.

    :)
     
    MidniteAssasin2, Dec 1, 2018
    #1
  2. EliteBulldogg
    EliteBulldogg Guest
    Xbox pre paid code error

    Need help with an error message I keep getting when entering a pre paid code!

    Check the instructions that came with your code. You might need to redeem it on a different web page.
     
    EliteBulldogg, Dec 1, 2018
    #2
  3. WoolBiscuit3519
    WoolBiscuit3519 Guest
    I can not activation my purchased digital key

    Would you please check the redeem code error message as below?

    I can not activation my purchased digital key

    Error message

    Check the instructions that came with your code. You might need to redeem it on a different web page.

    TokenNotSupported

    QVmUsISJVV+EhkvB.3.4.4

    2016/12/11 - 14:18:50 UTC
     
    WoolBiscuit3519, Dec 1, 2018
    #3
  4. XBF Lance J
    XBF Lance J Guest

    Error Message: You might need to redeem it on a different page

    Hey MidniteAssasin,

    Thank you for reaching out! If you haven't already, please try redeeming your code on
    our website. If you are still getting the same error message setup a call or live chat with one of our representatives as they will have the tools to help you out by visiting
    Xbox Support.
     
    XBF Lance J, Dec 1, 2018
    #4
  5. ReppinMIcrooked
    ReppinMIcrooked Guest
    They told me it was an outage issue. After trying it 300 times it finally went thru
     
    ReppinMIcrooked, Nov 6, 2018
    #5
  6. XBF Lance J Win User

    Error Message: You might need to redeem it on a different page

    Hey MidniteAssasin,

    Thank you for reaching out! If you haven't already, please try redeeming your code on
    our website. If you are still getting the same error message setup a call or live chat with one of our representatives as they will have the tools to help you out by visiting
    Xbox Support.
  7. ReppinMIcrooked Win User

    Error Message: You might need to redeem it on a different page

    They told me it was an outage issue. After trying it 300 times it finally went thru
  8. Micro Knight Win User

    Unable to redeem code from discord nitro collab

    "Check the instructions that came with your code. You might need to redeem it on a different web page or device, or you may be ineligible to redeem this code."

    This was the error
  9. XavierOpis Win User

    Unable to Redeem 3 month Gamepass code: "Check the instructions that came with your code. You might need to redeem it on a different web page."

    Yes, I have tried both the Microsoft Store and the Xbox App, both also met with the same error message: "Check the instructions that came with your code. You might need to redeem it on a different web page."
  10. Grob Grob Win User

    Xbox freezing when I try to redeem a code I have a game pass ultimate code(trial) that works but when I press confirm it freezes.

    When I try to redeem the code on the website I get this message: "Check the instructions that came with your code. You might need to redeem it on a different web page or device, or you may be ineligible to redeem this code."
Thema:

Error Message: You might need to redeem it on a different page

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