Error message when trying to create a Xbox Live username for microsoft account.

I have checked and it says xbox live is 'up and running' but i still cant access my account. when i try to sign it, it requests my microsoft username and password after which i get the error message "sorry there is a problem, error code 80151006. I have
even changed my password but still to no avail.

Error code 8015401D occurs when you try to create an Xbox LIVE account

Overview

If you get error code 8015401D when you try to create an Xbox LIVE account, there may be a problem with the information in your profile.

Read this page to learn about error 8015401D and what you can do about it.

On this page

Topics

Error code and message

Problem

Solutions

Error code and message

Error code 8015401D contains the following message:

This action could not be performed at this time. Please try again later.

Status Code: 80190864Problem

If you get this message and error code, it means that there is a problem with the information in your profile. For example, the gamertag that you typed may already be in use.

Solutions

To resolve this issue, verify the information in your profile, and try using a different gamertag when you try to join Xbox LIVE again.

Ok i have tried to follow the step in the link above, when i move my old xbox live account () to a newly created Microsoft account that changes fine but when i tried and tie my current xbox live account (BlockABoots) to the Microsoft that
WAS tied to the account it says that the Microsoft account is still tied to another Xbox Live account. Any ideas why i get that error message?

Here's a copy and paste of the info I found:

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Error 8015D02E occurs when you try to download your Xbox LIVE profile to your Xbox 360 console

Overview

If you get error code 8015D02E (which is sometimes mistaken for "8015Do2E") when you try to download your Xbox LIVE profile to your Xbox 360 console, it may be because your Microsoft account (formerly Windows Live ID) is blocked or has been compromised.

You may also see this error code when you try to do the following things:

Sign in to Xbox LIVE using a computer through Xbox.com or using your Xbox 360 console

Change the Microsoft account associated with your Xbox LIVE account

Create an Xbox LIVE account

Read this page to learn about error code 8015D02E and what you can do about it.

On this page

Topics

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Error code and message

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Problem

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Solutions

Error code and message

Error code 8015D02E contains the following message:

This profile cannot be downloaded right now.

Status code: 8015D02E

Problem

If you get this message and error code, it may mean that your Microsoft account is blocked or has been compromised.

Solutions

To resolve this problem, try the following solutions:

Solution 1: Confirm that your Xbox LIVE account has not been compromised

To confirm that your Xbox LIVE account hasn’t been compromised, see What to do if your Xbox LIVE account has been stolen.

Solution 2: Make sure you’re using the right Microsoft account

If you have more than one Microsoft account, make sure that you use the right one — the one that was used to create your Xbox LIVE account. If you forgot, see Manage your Microsoft account.

Note If the Xbox LIVE account is a child account, make sure that you enter the child's Microsoft account.

If you still experience the problem, try the next solution.

Solution 3: Check your Microsoft account on Xbox.com

To make sure that the Microsoft account you’re using is the right one, try signing in to Xbox.com by using the same Microsoft account that you’re trying to use on your console. If there’s a problem with that Microsoft account, you’ll be prompted to correct
it.

If you’re signed in with the wrong gamertag or if you’re prompted to create a new Microsoft account, you’re likely using the wrong Microsoft account.

If you still experience the problem, try the next solution.

Solution 4: For a child’s account, use the Microsoft account

If the Xbox LIVE account is a child's account, make sure you enter your child's Microsoft account. You must use the Microsoft account that was used to create the account.

If your child's Microsoft account was automatically created as part of Family Account setup and you try to reset the password, email is sent to the parent’s Microsoft account (the Xbox LIVE family primary account). Follow the instructions in that email to
reset the child's account's password.

If you only want to download the account profile, use the Download Profile feature when you’re signed in with the Xbox LIVE family primary account.

If you still experience the problem, try the next solution.

Solution 5: Reset your Microsoft account password

If you can’t remember your Microsoft account password, Reset your password.

If you still experience the problem, try the next solution.

Solution 6: Go to Windows support

If you still experience the problem after trying the previous solutions, go to Windows Support. (Xbox Support can’t help with this issue.)

Related Issues

Manage your Microsoft account

Troubleshoot Xbox LIVE sign-in problems

Welcome to Error Code Lookup Search

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And here's the link if you want to dig deeper

support.xbox.com/.../error-code-lookup

Hello,

Thanks for your prompt response, however doesn't appear to be working. I have tried the option of turning to a gamertag with the given instructions using my Microsoft account however returned a message stating that 'Microsoft account is associated with
a different Xbox Live profile. Try a different account'. Later I tried to sign up by creating a new account, however at the very end got a error message stating that 'Sorry, this action can't be performed at this time. Try again later. Visit www.xbox.com/support
for more information 80154058'. Please note that I got the same error message all the times when I tried creating the 2 new profiles earlier. It appears that the microsoft accounts have been created but not syncing well or whatever is wrong. Can you please
help?