Error message, "To play this, you'll need to buy it" when I am trying to play a disc

GraceLandis · May 7, 2020

I am trying to play games I have on disk and I am getting the message error, "To play this, you'll need to buy it" with the code (0x803f8007). It's telling me I need to check my payment info but I obviously own the game if it a physical disk. Also, any
games that I have downloaded from the store still work. Does anyone know how to fix this? Thanks!

:)

FuriousSeeker17

Try cleaning the disk or restart your xbox

xDevilxGirlx421

Hi,

try to delete the game from the xbox then reinstal the game again with the disc it should start installing the game and when finished you should be able to play the game without getting the error message

CrazY1985

Wait for the download to finish and try again.

NeoDan123

Have you checked your subscriptions on your account on the website to see if it has activated.

There was a service outage that affected all core services off Xbox live. Might have caused some issues with your gameplay.

Francia J.

Hi Chase, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

We need to validate if the pre-order is successful. Kindly sign in to https://account.microsoft.com/billing/orders.

If the status is "declined" or "canceled", it means that Microsoft was not able to get the charge for the pre-ordered game. For your reference, you can check this link: https://support.xbox.com/en-US/help/subscriptio...

Error message, "To play this, you'll need to buy it" when I am trying to play a disc