Error message on Xbox 360 "CONNECTION..."

Hey there Geebzmaster117 and AaliyaChich786,

What specific error messages are you seeing on the console? Are you also seeing any error codes? This guide will be best to walk you through any troubleshooting steps as far as the connection goes. Please try it and let us know if you get stuck or if you
see any error messages and error codes.

I get an error message when I test my Xbox 360 Xbox Live connection

Hi there,

Sorry to hear about the error connection message during gameplay. Sounds like the console may need to restore the Xbox 360 network settings to factory defaults. Please try troubleshooting with the

Xbox 360 Connection Error solution.

Let us know on the results.

Hi Muna,

Which platform is being used currently? Xbox One or Xbox 360?

Has the console connected to that specific network before? Was the router recently replaced?

Here are links to help with both consoles:

Xbox 360: I get an error message when I test my Xbox Live connection

I get an error message when I run the ‘Test network connection’ on Xbox One

let me know if this helps

Hey there Cajoling,

Sorry to hear you are running into these connectivity problems on your Xbox 360. go ahead and follow this support article to see if there is any messages regarding the connection.

-
I get an error message when I test my Xbox Live connection.

Give it a try and let us know of any changes.

Hi

Have you tried the troubleshooting steps located here; Xbox 360: I get an error message when I test my Xbox Live connection , Help
with my Xbox 360 network connection