Error-Mail with Xbox Live Rewards

Hello Zt3Ph3N,

There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.

If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog.

Bonjour,

J'ajouté un alias via @gmail.com

Recevrai-je toujours les mails de microsoft (xbox live, rewards...)?

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[Mod Translation - Hello,

I added an alias via @ gmail.com

Will I still receive mails from microsoft (xbox live, rewards ...)?]

Often the code will be e-mailed to you, try waiting a week to 14 days for xbox llive rewards to send out the e-mail, they do state on their website that not all of their services are instant. Some services from xbox live rewards can even take a month to
process.

Hi,

If you downloaded the game digitally via the Xbox LIVE marketplace then you should get an e-mail with a redemption token by November 26th via Xbox LIVE Rewards.

Please make sure that you're a Xbox LIVE Rewards member before that date in order to receive a code in your e-mail.

More information here.

Heya rootbeer addict!

Was the e-mail referring to the Xbox Live Rewards program by chance? Are you able to share the e-mail that you received so we take a peek into it?