Error Gift Code

Discus and support Error Gift Code in XBoX Accessibility to solve the problem; error message when redeeming gift code. "Your code is deactivated, contact your seller" my seller says that the code is active. Where is the mistake ?... Discussion in 'XBoX Accessibility' started by Ballon09, Apr 19, 2020.

  1. Ballon09
    Ballon09 Guest

    Error Gift Code


    error message when redeeming gift code. "Your code is deactivated, contact your seller" my seller says that the code is active. Where is the mistake ?

    Error codes change with repeated entries. can you translate error codes?

    :)
     
    Ballon09, Apr 19, 2020
    #1
  2. Noahgriff Win User

    I bought inactive card

  3. NiteTimeOwl3533 Win User

    Xbone NBA2K19 Bundle Code

    Did you receive any error code when you entered the NBA2k19 code?

    https://beta.support.xbox.com/help/subscriptions-billing/redeem-codes-gifting/troubleshoot-gift-card-code-issues
  4. XBF Leo G Win User

    XBOX Card Purchase

    Hello pepawsnider,

    Thanks for posting on the Xbox forums. We need a little more information. What is the error message or error code that appears when you attempt to redeem the prepaid code? Are you redeeming the prepaid code on an Xbox One or Xbox 360? We have a support
    article that
    lists some error messages for gift cards and codes and provides solutions    . Be sure to let us know the results
    pepawsnider!
  5. Josh With Dosh Win User

    Key activation

  6. XBF Leo G Win User

    Gift card

    Hello FaZe,

    Thank you for posting on the Xbox forums. This error message may indicate that the gift card is not active. Each gift card must be scanned out of the retailer's system correctly in order to become active. The article entitled, "Troubleshoot
    redeem gift card and code issues    " contains more information about gift card errors. Another great option is to reach out to the
    Xbox support team. The support team will investigate the gift card and provide more options. Be sure to let us know the results!
Thema:

Error Gift Code

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