Error getting access ingame gold features with active suscription

Discus and support Error getting access ingame gold features with active suscription in XBoX Games and Apps to solve the problem; Hello, I have an active live gold suscription, 1 week ago. I was playing to Destiny 2 gold suscription features like playing crucible or strike... Discussion in 'XBoX Games and Apps' started by Genjou3, Nov 15, 2017.

  1. Genjou3
    Genjou3 Guest

    Error getting access ingame gold features with active suscription


    Hello,

    I have an active live gold suscription, 1 week ago.

    I was playing to Destiny 2 gold suscription features like playing crucible or strike matchmaking but yesterday it appear disabled to me asking me to buy new gold suscription.

    I already do this things with no solution:

    - Reset my xbox

    - Switch to another profile

    - Reset my internet network

    - Check my suscriptions on my xbox (seems ok)

    - Check my suscriptions on xbox web (seems ok)

    - Asked on reddit, discord, bungie forum, twitter ... and got no solution

    Already have no solution and I think there is a problem with my account or something.

    Could you please...

    - ¿Check my xbox live gold suscription?

    - ¿Check with Bungie that my account is fine?

    :)
     
    Genjou3, Nov 15, 2017
    #1
  2. LeoRing
    LeoRing Guest
    Xbox Live Gold issues

    Hi,

    When I try to access to online features, it tells me that I no longer have a Xbox Live Gold suscription. But I still have the suscription until january 2020. And when I go to check my suscriptions, it tells me that I have Xbox live gold until january 2020.
    But it still tells me I don't have it when I try to go online, with every games and tells me to extend my suscription.

    Is there anything to do or should I just wait until it is fixed ?

    Hope my english is understandable.

    Thanks by advance.
     
    LeoRing, Nov 15, 2017
    #2
  3. Riffman258
    Riffman258 Guest
    HELP!! I can't play Fifa17 online

    Hi,

    I cant play Fifa 17 online. When i try to play, shows "Your profile don't have the permissions to access to this function". I check the parental control, and my gold suscription shows active. So, how can i do???? I really so regret of left playstation. I
    have a lot problem with this thing.
     
    Riffman258, Nov 15, 2017
    #3
  4. Ricardo Lechuga Win User

    Changing game passes

    Hi Jess301! My name is Ricardo an independent advisor ready to help you with this situation!

    You can change your suscription to Xbox live Gold or not have any suscription active as Fortnite is a free to play game so it doesn't require a suscription active, and you won't lose any content already available in your account
  5. Robbin L Win User

    Games with Gold

    I do have an active gold suscription, and the only games with gold game of mine that isn;t wokring is for honor. Was it removed from games with gold or something?
  6. Pain130798 Win User

    Cant get back a game with gold

    does your xbox live gold suscription still active? if not you can only play games of xbox 360 that were on games with gold
  7. Drakken_ Win User

    COD BO2 HELP

    I'm sorry but no. To Access that part of the game you need to enter the Multiplayer menú. As soon as you do that you will be verified for Gold Suscription and then taken to the suscription window or back to previous menu.
  8. ferreyrad Win User

    Xbox 360 doesn't like my gold.

    Hello!

    First check if you can download the games with gold of this month, play Online, Join and créate Live Partys... if you have avaliable all the XBL Gold Features, just give more time to the screen on your console to get updated.

    If you cant Access to one XBL feature, please contact to Microsoft support to review if this issue is related to the suscription that you adquired. Bye

    support.xbox.com/.../contact-us

    XBOX 1 800 469 9269
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Error getting access ingame gold features with active suscription

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