error downloading 360 games on my xbox one

Discus and support error downloading 360 games on my xbox one in XBoX Games and Apps to solve the problem; its been 3 months that I can't download any of the free with gold titles of the 360 showing me a "Sorry Your purchase cannot be completed at this... Discussion in 'XBoX Games and Apps' started by killerchemo, Jul 16, 2017.

  1. killerchemo
    killerchemo Guest

    error downloading 360 games on my xbox one


    its been 3 months that I can't download any of the free with gold titles of the 360 showing me a

    "Sorry

    Your purchase cannot be completed at this time. Please try again."

    this has been showing since you release the Lego's games that I wanted so bad and I couldn't have and the others too, shame error downloading 360 games on my xbox one :(

    can someone check this because I have everything up to date and nothing, I can download the Xbox one free with gold games but no the 306 games ... frustrated..

    :)
     
    killerchemo, Jul 16, 2017
    #1
  2. Slayer1713
    Slayer1713 Guest
    Can't download profile, error.

    Question for anyone who might have experienced the samething? I changed my gamertag on my Xbox One. All is well, new tag, no issues. However its caused a problem on my Xbox 360. My 360 no longer recognizes my profile. So i go to redownload my account using
    my email and password. All goes, it starts downloading. However while its downloading my game info i get the 80072EFE error. Does it everytime. I tried downloading on different networks, with different routers, and nothing. I can't recover my accont on the
    360. Everything is still fine on the Xbox One though. Anyone have any ideas? Thanks.
     
    Slayer1713, Jul 16, 2017
    #2
  3. ILYABU
    ILYABU Guest
    Netflix "exceeds maximum maturity rating."

    Fwiw re-downloading (from Xbox 360 home go to the app, select app details, then download again) just fixed this issue for me on my 360. It was working fine on my Xbox One but then I started getting the error on my 360 yesterday.
     
    ILYABU, Jul 16, 2017
    #3
  4. iTs A Shane
    iTs A Shane Guest

    error downloading 360 games on my xbox one

    Did you ever try to claim the games through The Xbox Site?

    That always worked for me when I had issues claiming the games on the console.
     
    iTs A Shane, Jul 17, 2017
    #4
  5. TGS Neko Senpai
    TGS Neko Senpai Guest
    I use a paypal account with an empty gift card for the free xbox 360 games and that works fine for me, I believe it just needs somewhere to charge.
     
    TGS Neko Senpai, Nov 2, 2018
    #5
  6. XBF Diego M Win User

    Error code 807B01F4

    Hey there,

    I'd be happy to provide some input.

    So to understand what it is that is trying to be done is that you are trying to download the two free games with gold for Xbox One on an Xbox 360?

    I believe the error may be related to the difference in the store and marketplace for Xbox One games and Xbox 360 games. It may be that you will need an Xbox One to download those free games to your account as you can download the 360 game with gold but
    not the Xbox One games. Also the 360 is not capable of downloading games for the Xbox One so that's another reason why it's giving you the error because the game needs to download to be applied to the account. That may just be how it is set up by design.
  7. XA JJKILLERs Win User

    Indiana Jones and the Emperor's Tomb - Xbox 360 Download Issue

    I purchased the classic Indiana Jones and the Emperor's Tomb for download on my Xbox 360/One. It downloaded fine on my Xbox One. On my Xbox 360, the download stops at 80% and never finishes. I had approx. 17 GB prior to the download; I now have
    15.2 GB left of the hard drive with only 80% of the game downloaded. Is anyone else getting this issue? It can't be a hard drive space issue; it must be an issue with the game data somwhow.
    https://support.xbox.com/en-US/xbox-360/store/download-stopped-error-on-Xbox-360

    are you using an external drive
  8. ILYABU Win User

    Netflix "exceeds maximum maturity rating."

    Fwiw re-downloading (from Xbox 360 home go to the app, select app details, then download again) just fixed this issue for me on my 360. It was working fine on my Xbox One but then I started getting the error on my 360 yesterday.
  9. PalmettoBling Win User

    Question about games with gold

    Why are you unable to download the Xbox 360 games? For a while now the 360 games have all been backwards compatible, so if you've claimed them, you should be able to download and play on Xbox One. Do you get an error message, or are they not showing
    up as available? I'd check the filters in My Games & Apps for if it's set to now show the 360 games? Are you able to download any 360 games?
  10. SPS-40B1869D-52C4-42 Win User

    Unable to get Dead Space for Xbox One, console says I cannot do this purcahse on Xbox.com but on console even though I'm on my console

    Hiya MaZ T3rZ,

    Trying to download Xbox 360 Games with Gold on the Xbox One actually uses the web portal, mimicking that of Xbox.com. The error you are receiving stems from having a Child Account. The Xbox One and Xbox 360 have separate permissions for purchasing games,
    apps, etc. The only way around this woud be to download it on an Xbox 360 or have a parent account download it for you on the Xbox One.

    ~Blitz
Thema:

error downloading 360 games on my xbox one

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