Error Codes: 8015D002 and 8015D003

Discus and support Error Codes: 8015D002 and 8015D003 in XBoX on Consoles to solve the problem; Hi my name is Brandon, today my brother was playing a game when he was logged out of Xbox Live and then was prompted to enter an email address and... Discussion in 'XBoX on Consoles' started by SageYeti349629, Jul 21, 2014.

  1. Error Codes: 8015D002 and 8015D003


    Hi my name is Brandon, today my brother was playing a game when he was logged out of Xbox Live and then was prompted to enter an email address and password to sign back in to Xbox Live, but it gave us the error code 8015D002. I did some research and tried
    all of the troubleshooting suggestions including: clearing the system cache, deleting the profile, re-downloading the profile and changing the password. I also setup the two-step verification and added an app password. When I deleted the profile and downloaded
    it back on the system I tried using my regular email and password but that didn't work, but then I tried using the new app password and that allowed me to re-download the profile. After I downloaded the profile I tried to sign in to Xbox Live and it asked
    me again for an email and a password which I entered but resulted in the error code, I then tried the app password which worked for re-download the profile but that didn't work either. It then gave me a new error code 8015D003 and said that there might be
    problems with the Microsoft account. I am able to sign in to my account on my PC but not on the Xbox.

    Any help with this situation would be greatly appreciated, just to note this is my little brother's Xbox 360 and I am not that experienced with trying to troubleshoot it and he also just recently started using Xbox Live with a short membership so we would like
    to get this problem resolved shortly.

    Thanks

    :)
     
    SageYeti349629, Jul 21, 2014
    #1
  2. AndrewWoyen
    AndrewWoyen Guest
    8015D002 And 8015D003

    Forgetting all the past issues just for this post, my current problem is that one of my child accounts under my primary account (xbox live gold). Is not letting me sign in!

    It only requests, sign in with email and password - and is refusing all known passwords.

    The error code is 8015D002 and other times 8015D003.

    All other accounts are working as far as signing in is concerned.

    What exactly is 8015D002 -?

    How do I fix this?

    What exactly is 8015D003 -?

    How do I fix this?

    Any help from official xbox live support agents welcome!

    Suggestions please from any other 8015D002 and 8015D003 error code sufferers ONLY IF THEY MANAGED TO FIX IT!
     
    AndrewWoyen, Jul 21, 2014
    #2
  3. VibroPlex
    VibroPlex Guest
    VibroPlex, Jul 21, 2014
    #3
  4. Error Codes: 8015D002 and 8015D003

    did you add phone and email on your xbox360 or did you add them on account.live.com? in first case you still have to validate your Information via account.live.com, in second case you have already done so. also you dont necessarily Need 2step verification,
    and to simplifiy your current Setup and solve These Errors i would at least try deactivate it, then do ALL listed steps again. make sure you are logging in with your correct email, as silly as it sounds, a friend of mine had error 8015d002 and tried to fix
    it to no avail, because he thought he had a different email. if it works and you want to use 2step verification you can now enable it again or leave it be instead.
     
    StefanNeubauer, Jul 21, 2014
    #4
  5. onyxishere
    onyxishere Guest
    onyxishere, Oct 31, 2018
    #5
  6. onyxishere Win User

    Error Codes: 8015D002 and 8015D003

  7. StefanNeubauer Win User

    Error Codes: 8015D002 and 8015D003

    did you add phone and email on your xbox360 or did you add them on account.live.com? in first case you still have to validate your Information via account.live.com, in second case you have already done so. also you dont necessarily Need 2step verification,
    and to simplifiy your current Setup and solve These Errors i would at least try deactivate it, then do ALL listed steps again. make sure you are logging in with your correct email, as silly as it sounds, a friend of mine had error 8015d002 and tried to fix
    it to no avail, because he thought he had a different email. if it works and you want to use 2step verification you can now enable it again or leave it be instead.
  8. Kiesey Win User

    microsoft account misshap

  9. VibroPlex Win User

    Error Code 8015D003. Was left unanswered.

  10. Lt Lance Nuttz Win User

    "Sorry something is wrong with your microsoft account, Code 8015D003 go to your microsoft account"

Thema:

Error Codes: 8015D002 and 8015D003

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