Error Code While trying to pay for New gamer Tag

Heeey ,, i tryed to change my gamer Tag ( but the first problem i saw i had to pay for it cuz i changed it some how but i never changed the name to this only trough mail , never used it for xbox , so now i try to pay 10 euro's trough paypal and i get this
error , says i need to do it in error **** but dosnt work for me , so anyone any ideas how to fix it ? this is my error code

hope that some one could help me thx alot .

ac09ba94-d15e-4ffe-aac3-abc4393c2976

:)

 

Cannot change gamer tag.

I’ve changed my gamer tag before so I understand I have to pay for a new gamer tag. That’s all well and good, but I can’t change it no matter what. it says my desired gamer tag is available and when ever I go to claim it the screen says “something went wrong”
along with a different error code everytime that cannot be found in the error code lookup screen. It’s been doing this for the past 3 days & I don’t know how to go about fixing this. I have money on my account. Very frustrating.

 

Early March update

Well I have an xbox one and I have my gamer tag and my wife's and kids I'm my system. My wife got a message about participating on the early March update. I used the code with my profile it give me an error while trying to install did I have to enter the
code with her gamer tag? I really need to know.

 

Hi there,

Puchasing or remeeming errors can be caused by issues on the account itself. Be sure to check if your billing information is correct at
http://billing.microsoft.com and also check
http://account.microsoft.com/services for any outstanding amount issues, these need to be sorted prior to being able to purchase something.

After that try the purchase on both xbox console and via xbox.com

If you can't find anything wrong and it is still not working, best thing to do is to contact official Xbox Support via Phone or Microsoft Support Chat at

Contact Us | Xbox Support they can do a more indepth look into this issue.