Error Code when trying to sign in to Xbox app 0x80070520

I have run into a problem with the Xbox App where it will not sign in due to the error code 0x80070520. The code does not appear on the Xbox support site nor does there seem to be a solution to this issue.

I have read around to find fixes to this but nothing has worked thus far. The Windows troubleshooter does nothing and provides no answers.

This is particularly frustrating as I now cannot play I game (Age of Empires DE) that I have paid for due to the poor DRM management requiring Xbox to be logged in to run it.

I want a resolution to this issue.

:)

 

Cannot sign into Xbox Live

This is the error code I get when I try to sign into Xbox Live: 0x80070520.

 

Xbox Win 10 App unable to sign in

On the Xbox app, win 10, when oppening it says... "We were unable to sign you in to Xbox Live" with the error code 0x80070520. On searching for the error code "no support articles were found". Any assistance welcome

 

Hello Woodyyyd,

Thank you for bringing this to our attention! This error code does not seem to be in our error data base .

However, I recommend running the troubleshooter for Windows apps. Running the troubleshooter will scan and fix your PC for any issues detected with your Windows apps. Follow these steps to run the troubleshooter

1. Click the Start button.
2. Go to Settings.
3. Select Update & Security >Troubleshoot.
4. Select Windows Store Apps under
   Find and fix other problems.
5. Click Run the troubleshooter.
6. If prompted, click Yes or enter the administrator password.
7. Follow the on-screen instruction.

Hope this helps and let us know the results!

 

As I stated in the initial post, the windows troubleshooter does not appear to fix this issue. It does not detect any issues within the Xbox or any other Windows app.

 

I have managed to solve the issue myself. I re downloaded and reinstalled the Xbox app and the Xbox Identity provider via the windows store with a little help from the powershell app to sort out the Microsoft store.