Error code when trying to purchase xbox live.

Epic Razzberry · Apr 29, 2014

I am getting the error code 801090128 when trying to purchase xbox live. I have tried redownloading my account and clearing my cache on my xbox. I even tried on my friends xbox. Any ideas on how to fix this.

:)

Trist · Apr 29, 2014

Zoo Tycoon

I purchased and have received and redeemed the codes for the games but seem to be getting an error code trying to redeem the 12 Month Live code.

Xbos-0x80169CF9

Any ideas? It just suggests trying again later.

ScoobyMay · Apr 29, 2014

I get an error code that does not exist in the list of Microsoft Xbox Live errors. Error 8C150009.

I'm using xbox 360, I get an error code that does not exist in the list of Microsoft Xbox Live errors. Error 8C150009. When trying to make purchase inside games appears the error mentioned. And in the game Forza Honrizon 2 is with server error out of the air when making some purchase
Click to expand...

Daft Badger · Apr 29, 2014

You sure thats the error code? Error codes are 8 digits long,the one you have posted has 9 digits.

StefanNeubauer · Nov 1, 2018

its 80190128, he already tried both steps, maybe its related to a billing info mismatch,

just check if updating These enables you to purchase Gold.

if there is nothing left you can try on your own, you should consider contacting Support on phone or Chat.

Inferior-91D30E2D-4F

When I searched the error code here:
support.xbox.com/.../error-code-lookup

-

This popped up so try this (= support.xbox.com/.../download-xbox-live-content

Daft Badger

You sure thats the error code? Error codes are 8 digits long,the one you have posted has 9 digits.

StefanNeubauer

its 80190128, he already tried both steps, maybe its related to a billing info mismatch,

just check if updating These enables you to purchase Gold.

if there is nothing left you can try on your own, you should consider contacting Support on phone or Chat.

the atl playa

Hey there.

Try and go through all the solutions here:
support.xbox.com/.../error-code-80153410 and see if that has fixed anything when trying to make your purchases.

Photonimus

Error code and message

Error code 80153021 is preceded by the following message:

Purchase pending.

Status code: 80153021.

Problem

If you’re seeing this message and error code, your Xbox LIVE purchase may be blocked because there is another, previous purchase pending against your Xbox LIVE account.

Solutions

To resolve this problem, try the following solutions:

Solution 1: Try your purchase again later.

Wait and try the transaction again in 24 to 48 hours. When lots of purchase failures occur, it can prevent transactions from being processed until no purchase attempts have been made for a while (usually 24 to 48 hours).

If you keep getting the error code message after 48 hours, try the next solution.

Solution 2: Contact us

If you keep getting the error code message, contact us.

Error code when trying to purchase xbox live.