Error code saying I don't own Minecraft

Discus and support Error code saying I don't own Minecraft in XBoX Games and Apps to solve the problem; I migrated my account, and went to download minecraft after doing so, so I'm logged into the account, the migration went fine, but it won't even open... Discussion in 'XBoX Games and Apps' started by herownnightmare, Nov 14, 2021.

  1. Error code saying I don't own Minecraft


    I migrated my account, and went to download minecraft after doing so, so I'm logged into the account, the migration went fine, but it won't even open the launcher now. I keep getting the error code 'Minecraft Launcher is currently not available in your account. Make sure you are signed in to the Store and try again. Here’s the error code, in case you need it: 0x803F8001' whenever I try to log in.

    What's going on?

    EDITED TO ADD: solved the issue, I had been downloading the launcher from minecraft.net and it would start and then tell me I didn't have access, so I uninstalled and installed again directly through the store and it seems to be working now.

    :)
     
    herownnightmare, Nov 14, 2021
    #1
  2. Francia J. Win User

    Error code saying I don't own Minecraft

    Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

    I am happy to know that it’s working now. Enjoy playing your game. :)
  3. Default_570 Win User

    Error code saying I don't own Minecraft

  4. Rodrigo Oliver Win User

    Minecraft says I don't own it...

    Hi Firegamer425, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    Please, reset the store and try installing the game again.

    To Reset the Store, Press the Windows Key + R > Type WSReset.exe and press Enter.

    Then, on the Microsoft Store, type your game name: "Minecraft".

    Load the game page and click on "Install".

    You can also log into the Minecraft website and download the launcher from there.

    https://www.minecraft.net/msaprofile

    In case none of these options work, please, look for the puchase in your Transaction History:

    Sign in to account.microsoft.com.

    Select Payment & billing > Order history.

    Then, copy the order number and contact Xbox Support.

    Please enter this link for web chat: https://support.xbox.com/contact-us

    If you prefer to contact them by phone, use this link: https://support.microsoft.com/help/28808/microsoft-store-contact-support

    You can also request a callback: https://support.microsoft.com/home/contact

    I hope this helps.

    [​IMG]
  5. Rodrigo Oliver Win User

    Minecraft says I don't own the game

    Hi Lori, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    Currenlty there's an issue with the Mojang Servers that are causing this error.

    [​IMG]

    https://x.com/MojangStatus/status/1800101837304987819

    It should be solved soon.

    I also recommend you contact Xbox Support.

    https://support.microsoft.com/home/contact

    Then, follow these steps:

    Type in your query: "Agent"

    Click on Get Help.

    Scroll down the page and click on Contact Support.

    Select your "Other Products" and "Billing and Account Profile Questions" > Confirm.

    Select "Chat with a support agent in your web browser" > Confirm > Start Chat.

    I hope this helps.
  6. Darhyl Amizola Win User

    I redeemed Minecraft java but it says that I don't own it.

    Hi Albert! My name is Darhyl and I’d be more than happy to help you with your query.

    I'm sorry you are experiencing this with your Minecraft Java game.

    Based on your description, the codes might have been redeemed to a different account.

    Kindly make sure that the codes were redeemed to your account by signing into account.microsoft.com > payment and billing > order history > select the date of range when you redeemed your game Minecraft.

    If the redeemed transaction doesn't show up, this means that the codes were redeemed to a different account. Check your other Xbox email accounts' order history.

    If the redeemed transaction shows up, please sign out and re-sign into your Microsoft/Minecraft account then check if you will be able to launch the game.

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl
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Error code saying I don't own Minecraft

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