Error code saying I don't own Minecraft

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

I am happy to know that it’s working now. Enjoy playing your game.

https://www.hardcoregames.ca/2013/05/21/error-code-0x803f8001/

Hi Firegamer425, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Please, reset the store and try installing the game again.

To Reset the Store, Press the Windows Key + R > Type WSReset.exe and press Enter.

Then, on the Microsoft Store, type your game name: "Minecraft".

Load the game page and click on "Install".

You can also log into the Minecraft website and download the launcher from there.

https://www.minecraft.net/msaprofile

In case none of these options work, please, look for the puchase in your Transaction History:

Sign in to account.microsoft.com.

Select Payment & billing > Order history.

Then, copy the order number and contact Xbox Support.

Please enter this link for web chat: https://support.xbox.com/contact-us

If you prefer to contact them by phone, use this link: https://support.microsoft.com/help/28808/microsoft-store-contact-support

You can also request a callback: https://support.microsoft.com/home/contact

I hope this helps.

Hi Lori, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Currenlty there's an issue with the Mojang Servers that are causing this error.



https://x.com/MojangStatus/status/1800101837304987819

It should be solved soon.

I also recommend you contact Xbox Support.

https://support.microsoft.com/home/contact

Then, follow these steps:

Type in your query: "Agent"

Click on Get Help.

Scroll down the page and click on Contact Support.

Select your "Other Products" and "Billing and Account Profile Questions" > Confirm.

Select "Chat with a support agent in your web browser" > Confirm > Start Chat.

I hope this helps.

Hi Albert! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Minecraft Java game.

Based on your description, the codes might have been redeemed to a different account.

Kindly make sure that the codes were redeemed to your account by signing into account.microsoft.com > payment and billing > order history > select the date of range when you redeemed your game Minecraft.

If the redeemed transaction doesn't show up, this means that the codes were redeemed to a different account. Check your other Xbox email accounts' order history.

If the redeemed transaction shows up, please sign out and re-sign into your Microsoft/Minecraft account then check if you will be able to launch the game.

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl