Error Code: PUR-ConversionBlockedCurrencyCountryMismatch

Make sure your xbox location is set correctly: Press the Xbox button to open the guide. Select Settings. Select System. Select Language & location. Select your location from the list, and then select Restart now.

You could also check to make sure your microsoft account region is set correctly, and this can only be changed once every 3 months: Please read the warnings before you move if you do move.
https://live.xbox.com/accountmigration

If you still get the error and your country and region are both correct and the code you bought was a card made in your region, Canada, then please contact xbox support directly about this code problem: http://support.xbox.com/contact-us

Same problem here. Please fix it ASAP.

Same problem over here when trying to extend.

Hi, maybe the code was not originated for your country... where did you bought it?

Edit: ok sorry I have misunderstood the question.... it seems a problem related to the account e-mail itself, If you have already verified that your Microsoft account is located in Australia I suggest you to contact the support and explain them the problem https://beta.support.xbox.com/help/...es-gifting/troubleshoot-gift-card-code-issues

Hi JuanR.P,

Where did you buy the code from? I know once I would a code from online and had this issue because the code was for another region. Luckly, the site was a reputable site and they did give me another code for my region.