Error Code, had to reset console

nate882004 · Feb 2, 2017

Turned on console to the first pic. Tried restarting and a few other tricks with same message. Reset the console with no problems and didnt lose apps or games. Did have to resign-in profiles. This was with the newest dashboard update. All seems good now.

:)

ZacClarke · Feb 2, 2017

Xbox One black error screen

My Xbox just had an error with a black screen. It said to contact Xbox Support with the other languages on it. I don't remember the error code. I hard reset my xbox and it worked. Should I be worried about this. I've only had this console for 7 months.

cross44 · Feb 2, 2017

Issue Buying BC Game Directly From XB1: L4D2

So I'm having trouble buying Stick Of Truth from the XB1 store on the console. I know you're supposed to be able to click show price and then go through the steps on buying it directly from the console. However, for some strange reason when I click show price, it brings up an error and tells me something like "you are unable to buy this game from the xbox one at this time. Please buy from the xbox 360 store" then it gives an error code. I've had no issues buying other games directly from the XB1. What's going on with this one?Click to expand...
Click to expand...

Quick question, well two really. What was the error code? Did you ask google what the error code meant?

Also, if the xbox is having status issues that can cause stupid error codes to drop. Usually though once you google the code you'll know what the issue is, and if the issue isn't related to the internet, i'd still hit up status page for xbox just to make sure.

Which i'll do before i hit post. Xbox Live Service Status | Xbox Live Service Outage seems everything is normal right now, so hit us up with the error code, i'd try again though.

nate882004 · Feb 3, 2017

Dont know why that puc loaded upside down. Wasn't in my phone that way .

nate882004

Dont know why that puc loaded upside down. Wasn't in my phone that way .

kingvas78

OP..... did you perform a hard rest anyways (hold the X on the front of console for 10 sec's). I had the same error code, a hard reset fixed it.

Josh Wanzuk

I'm having the same issue, I have already purchased this game (and had it playing) went to play today and im getting the same error. Tried restarting console. Resetting internet and still giving same error code.

KMOFA

Hi THEnexusdavid

Hello have you tried to reset factory defaults on the xbox console because i had this error code and it fixed it.

let me now if this works for u please.

idleRAT

Are you getting an error code? I just had the same thing with this code:
support.xbox.com/.../error-code-80072ef3

Ran through the solutions and reset the console and it seems fine again now. Not sure if the fixes worked or it was an issue with xbl that resolved itself during the time I was troubleshooting, but it's working now for me, so give it a go.

Error Code, had to reset console