error code E102 on start up on Xbox

Hello reubenwenster,

Thank you for your post. I understand you are experiencing an issue with receiving error code E102 when your Xbox One starts up. To troubleshoot this, please visit this article:

Error E102 Solution.

I hope this helps.

Try checking out the start up troubleshooter, and select the e102 code option

Start up code troubleshooter

I have the same problem but my two error codes are E102 and E105. No matter how much I press reset xbox and everything, it sends me right back to the troubleshoot error start up screen.

Hello @Bernie-266!

Since you have already preformed a factory reset to your console, I would suggest preforming an offline update. You can update your console using the Xbox Start-up Trouble-shooter. To bring up the Xbox Start-up Trouble-shooter, follow these steps:

1. Power off your console, and then unplug the mains lead to ensure that the console is completely powered off.
   
2. Wait 30 seconds, and then plug the mains lead back in.
   
3. Press and hold the Pair button (located on the left side of the console) and the Eject button (located on the front of the console), and then press the Xbox button on the console.
   
4. Note The Xbox Series S and the Xbox One S All-Digital Edition do not have Eject buttons. You can bring up the Xbox Start-up Trouble-shooter on these consoles by holding only the Pair button (steps 3 & 4) and then pressing the Xbox button.
   
5. Continue holding the Pair and Eject buttons for 10-15 seconds.
   
6. Listen for two “power-up” tones a couple of seconds apart. You can release the Pair and Eject buttons after the second power-up tone.
   
7. The console should power up and take you directly to the Xbox Start-up Trouble-shooter.
   
8. Plug the USB flash drive with the Offline System Update files into a USB port on your Xbox console. When the flash drive is inserted, the Offline system update option on the Xbox Start-up Trouble-shooter becomes active. Use the D-pad and A button on your controller to select Offline system update to initiate the update using the files saved on your flash drive.
   

When the update is complete, the console will restart and you should be returned to the Home screen. If this happens, your console is now up to date! You can remove the USB drive from your console.

If the update is not successful, go to the following section: What to do if the offline system update is not successful.

However, If the issue persist, it could be a hardware/internal issue which means that your console needs to be serviced. You can request a repair order for it here.

Make sure to keep us updated!

I hope this helps you out

It will. You're very welcome