Error code: drowned when trying to sign in to my microsoft account on ps5 bedrock.

Hi Alexis! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Minecraft account on the PS5 console.

To answer your inquiry according to Xbox Ambassador | Independent Advisor Gerardo CG who answered a similar case: https://answers.microsoft.com/en-us...-the-ps5/6e2b4541-6004-4daa-b57b-1672fb98f078

"Please keep in mind that if you encounter an issue with the PlayStation version of Minecraft, it's recommended to contact the game developers, Mojang, as they are responsible for managing and ensuring the proper functioning of the game on that platform.

You can reach out to them through the following link:

https://help.minecraft.net/hc/requests/new "

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

Hello Haschem,

Let me help you with your concern today. Please note that this is a public forum, I apologize for a delay in response.

Sorry to hear you're having trouble with the error code Drowned. The Drowned error is a sign-in issue associated with your Microsoft account. Can you confirm on what device do you play Minecraft? First, please try to make sure that your game is on the latest update. You can also try to change your Microsoft account password and see if it will help.

If possible, please try to use a different network when signing in your Microsoft account on Minecraft and check if you will get the same Drowned error code.

For your reference https://help.minecraft.net/hc/en-us/articles/29...

I will be awaiting your response.

Regards,

Belle

Hello T,

Let me help you with your concern today. Please note that this is a public forum, I apologize for a delay in response.

Sorry to hear you're having trouble with the error code Drowned. According to Minecraft Help, "The Drowned error is a sign-in issue associated with your Microsoft account. Even though you’re already in the game, you may not be able to access or connect to some services."

Can you confirm on what device do you play Minecraft? Are you able to sign in on Xbox.com with no issues? Please do try to change your Microsoft account password and see if it will help.

If you are on PC, kindly try to sign out your Microsoft account on both Microsoft Store app and Xbox app then sign back in. After this, please try to check if you will get the same issue when signing in to Bedrock.

For your reference https://help.minecraft.net/hc/en-us/articles/29...

I will be awaiting your response.

Regards,
Belle

Hello Ps5,

Let me help you with your concern today. Please note that this is a public forum, I apologize for a delay in response.

Sorry to hear you're experiencing the error code Drowned in Minecraft. Can you please check if your Minecraft is on the latest update?



Please check if your time is set correctly on your PS5 as it can sometimes affect connection to Microsoft services:

1. From the home screen, go to “Settings,” then “System” and then “Date and Time.”

2. Afterwards, on the right side of the “System” menu, select the “Set Date and Time” option.

3. In the “Set Date and Time” menu, choose “Set Using Internet”. Then select the “Set Now” option to synchronize the current time and date.

After this, try to sign in your Microsoft account again in Minecraft. If you will still get the same error, try to use a different network connection. If you have hotspot, you can try to connect your PS5 and see if that will help.

If the issue will persist, you may need to reach out to Minecraft support https://help.minecraft.net/hc/en-us/request/new...

For your reference on how to troubleshoot error code Drowned in Minecraft https://help.minecraft.net/hc/en-us/articles/29...

Regards,

Belle

Hello Jasmine,

Let me help you with your concern today. Please note that this is a public forum, I apologize for a delay in response.

Sorry to hear you're having trouble with the error code Drowned. According to Minecraft Help, "The Drowned error is a sign-in issue associated with your Microsoft account. Even though you’re already in the game, you may not be able to access or connect to some services."

Can you confirm on what device do you play Minecraft? First, please try to make sure that your game is on the latest update. You can also try to change your password and see if it will help.

If possible, please do try using a different network and see if the error will persist when signing in your Microsoft account.

For your reference https://help.minecraft.net/hc/en-us/articles/29...

I will be awaiting your response.

Regards,
Belle