error code 8C250005 on my xbox 360

Matthew Molina1 · May 13, 2024

im trying to use my credit card on my xbox 360 to buy xbox live gold but it keeps saying error code 8C250005 once i try buying it, i have no previous saved payment options and i am stuck

:)

bufalu

Tried that now i got this error code 8c250005 instead

kyle_m4496

Hi Matthew. My name is Kyle and I'm an independent advisor.

Thank you for posting on the Xbox Communities Forum. I'm sorry you are experiencing issues purchasing Xbox Live Gold. Let me see how I can assist you.

Please try removing and re-adding your credit card:

Sign in on Xbox 360
Go to settings and select Account > Manage Payment Options > Remove Payment Option.
Remove the option you want to use, then add it again.

If the issue persists, try this again on the Microsoft website:

Sign in at account.microsoft.com.
Under Payment & billing, select Manage.
Remove the existing payment method and select to add a payment option.

If that doesn't help, please try purchasing Game Pass Core from another device. You can purchase it online, and it will still be accessible on your Xbox 360: https://www.xbox.com/xbox-game-pass/core

Thanks,
Kyle

WoodedJungle576

Updating cc info for purchases and get error code 8C250005. Code does not come up when I search.

DAVEDEATH69

Updating cc info for purchases and get error code 8C250005. Code does not come up when I search.

Please call me [Mod Removed- Personal Information]

M3tal Daz3

For purchasing issues contact xbox support: (800) 469-9269 if you're in the US/Canada or
http://support.xbox.com/contact-us

error code 8C250005 on my xbox 360