Error code 80151015, Please help!

As the title says, every time I log into my profile I get this error: 80151015. I have searched for an answer on the website but I still don't really understand what to do..

I also read about removing profile and redownloading it..? Does that mean I lost all my data??! ...

I did nothing wrong. I just shut my xbox down and everything was fine, just now this...

I already re-inserted my harddrive incase that was the problem, but didn't work.

Please, I'm kind of panicking here. I don't want to loose my data..

:)

 

Need help with an account info error code 80151015

need help with account info error code 80151015

 

Code 80151015

support.xbox.com/.../error-code-80151015

 

Additional info: It seems when I play AC4, the data is still there.. But it says it won't save because storage device isn't connected. I don't know what this means...

 

Additional info: so I went to my profile in the profile screen and it says it's corrupted. ...

 

Hey mate, I had the same problem, and for that please re-download your profile on your console. It helped me.

 

Hello Spyxer,

Problem

You see the following error code when you try to sign in to your account on your Xbox console:

This may mean that your profile is corrupted or your Microsoft account is blocked.

Solutions

To resolve this problem, try the following solutions:

• Update your security proofs. Follow the steps at
  Add and update security proofs for your Microsoft account to update your security proofs. Then, try to sign in again. If you can’t sign in after you update your security proofs, use the next procedure
  
• Delete your profile and download it again. To delete your profile and download it again, follow the steps at
  
  Download, move, or delete your Xbox Live profile.
• Clear the system cache and restart the Xbox console. Here's how:

1. Press the Guide button on your controller.
2. Go to Settings and select System Settings.
3. Select Storage or Memory.

[table][tr][td] [/td][/tr][/table]

• 1. Highlight any storage device, and then press Y on your controller. (It doesn't matter which storage device you select; the cache will be cleared for all storage devices.)
     
  2. Select Clear System Cache.

[table][tr][td] [/td][/tr][/table]

• 1. When prompted to confirm storage device maintenance, select Yes.
  2. Restart the Xbox console and try to sign in to your account.

If you still can’t sign in to your account, contact Xbox Support.

Xbox One Support | Xbox 360 Support | Xbox Live and Billing Support

Hope this helps..

 

Redownloaded my profile and it's all fine again. Thanks a lot, both of you <3

Just wondering though, but how come the profile went corrupt actually? I did not turn off my xbox while it was saving or anything..

 

I am unfortunately still missing REQ packs from pre ordering Halo 5 Deluxe Edition. I was on the phone with xbox support and went through several trouble shooting steps and non of them worked so they referred me to this forum and told me that you could assist
me. Please help. Thank you.

 

Hi milicia force.

This thread is over a year old and doesn't have any references to Halo 5 or REQ packs on the Xbox One. Please be sure to create a new thread in the
appropriate forum so that we can best help you out. Thanks!