Error Code 80150017 for Irish (& possibly UK) Customers

Discus and support Error Code 80150017 for Irish (& possibly UK) Customers in XBoX on Consoles to solve the problem; Burnout Paradise on XBox 360 was available for free this month for Xbox Gold customers. However, I could not download it no matter what I tried. On... Discussion in 'XBoX on Consoles' started by aNiall8, Dec 22, 2016.

  1. aNiall8
    aNiall8 Guest

    Error Code 80150017 for Irish (& possibly UK) Customers


    Burnout Paradise on XBox 360 was available for free this month for Xbox Gold customers. However, I could not download it no matter what I tried.

    On Xbox 360, I would get the error message 80150017 - Sorry, something went wrong. This isn't available for your region, or the file is corrupted, or we don't recognise the format. Find more info by looking up status code 80150017 at www.xbox.com/errorhelp
    - while using a website or Xbox One simply told me that "My purchase could not be completed. Please try again later".

    A call to Microsoft identified that while, I was registered as an Irish billing customer, my IP was showing to them as UK and as such I could not purchase Irish content from the UK.

    So I checked my Vodafone Ireland IP address using different web resources - IPLocation.net and Speedtest.net identified me as in Ireland but findmyip.org identified me as in the UK while cmyip.com identified me as the UK Department of Work and Pensions !!!

    I did switch my router off and on and got a different IP but the same problem remained :

    51.37.233.209

    51.37.233.210

    This Vodafone Ireland community thread (How To Use Our Forum - Vodafone Community) shows that I am not the only "UK Department of Work & Pensions" (The conspiracy theorist in me wonders whether that is a euphemism for UK GCHQ
    intelligence gathering in Ireland)

    For a finish, I took my three.ie mobile phone down the road where I could get a decent 4G connection (which is terrible in and around my house) and was able to purchase Burnout Paradise through my smartphone using this other service provider's IP address.

    I wonder if others have come across this problem. And does it affect UK customers like it does Irish customers?

    :)
     
    aNiall8, Dec 22, 2016
    #1
  2. ngocphi
    ngocphi Guest
    STX not available in my region

    you do realize what the conditions of REGION locks are right?

    your account region IRISH

    your physical location IRISH

    but you are accessing the UK marketplace so that changes you to the UK content and account

    so you have account marketplace region UK

    physical location IRISH

    Marketplace = MISmatch

    that is infact why you are getting the error

    it does not matter if you purchase other content

    region locked content requires you to be physically there

    COD and halo and etc you can only buy the irish version
     
    ngocphi, Dec 22, 2016
    #2
  3. RodX22
    RodX22 Guest
    Download Fable III for Free

    When I trying to download the fable III for free the XBOX Live window shows an error message "Sorry, somethong went wrong..." "... Status code 80150017"? On support error guidelines there´s only information about error 96-80150017 not for 80150017(only)

    Someone could help about that, I would like to download this game.

    Thanks
     
    RodX22, Dec 22, 2016
    #3
  4. aNiall8
    aNiall8 Guest

    Error Code 80150017 for Irish (& possibly UK) Customers

    aNiall8, Dec 22, 2016
    #4
  5. CZECHMAN90
    CZECHMAN90 Guest
  6. CZECHMAN90 Win User

    Error Code 80150017 for Irish (& possibly UK) Customers

    Here is something about your problem >
    https://support.xbox.com/en-US/my-account/xbox-live-membership/games-with-gold-faq <
  7. aNiall8 Win User

    Error Code 80150017 for Irish (& possibly UK) Customers

    Vodafone link changed to https://community.vodafone.ie/t5/Technical-Support/Incorrect-IP/td-p/196821
  8. onyxishere Win User

    Error 80150017

    Sorry to hear it. As per the link below the error code does indicate a region issue.

    support.xbox.com/.../error-code-80150017

    Now, this could mean that your gamertag is not set to the same country that you physically live in or that your console is not originally from that country. Please be aware that consoles from different countries are hard coded for that regions video version
    (ie. PAL or NTSC). If the console you're playing on is not originally from the UK then that could also be the reason you are unable to download or play the content
  9. onyxishere Win User

    I can´t download the free xbox live games with gold game, error code

    Sorry to hear it. The error you're receiving suggests that the issue lies with the region. Some content cannot be downloaded to a country that it was not intended for.

    support.xbox.com/.../error-code-80150017
  10. ngocphi Win User

    STX not available in my region

    you do realize what the conditions of REGION locks are right?

    your account region IRISH

    your physical location IRISH

    but you are accessing the UK marketplace so that changes you to the UK content and account

    so you have account marketplace region UK

    physical location IRISH

    Marketplace = MISmatch

    that is infact why you are getting the error

    it does not matter if you purchase other content

    region locked content requires you to be physically there

    COD and halo and etc you can only buy the irish version
Thema:

Error Code 80150017 for Irish (& possibly UK) Customers

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