Error code 80070570 - Xbox update won’t work- tried resetting any ideas pls ?

Hello Annie H1



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Regards,

Hello Annie H1,

Thank you for your contribution to the Microsoft community.

Error code 80070570 on Xbox usually indicates a problem with the installation or update process. Here are some steps you can try to troubleshoot the issue:



1. Clear the cache on your Xbox console
To do this, press and hold the Xbox button on your controller until the console turns off. Then unplug the power cord from the back of the console and wait for 10 seconds before plugging it back in and turning the console on again.



2. Check your internet connection
Make sure your Xbox is connected to the internet and that your network is stable. You can try resetting your router or modem to see if that helps.



3. Try installing the update from a USB drive
You can download the update file from the Xbox website and save it to a USB drive. Then plug the USB drive into your Xbox and follow the on-screen instructions to install the update.

If the issue still persist, let us try to reset your console:

If you’re ready to reset your console to the factory default settings, follow these steps:

1. Press the Xbox button  to open the guide.
   
2. Select Profile & system > Settings > System > Console info.
   
3. Select Reset console.
   
4. On the Reset your console? screen, you'll see three options:
   
   • Reset and remove everything. This option resets the console to factory settings. All user data, including accounts, saved games, settings, home Xbox associations, and all games and apps will be deleted. Use this option when selling or gifting the console, or as a last resort in some troubleshooting cases.
     
   • Reset and keep my games & apps. Use this option as your primary choice when troubleshooting. It resets the OS and deletes all potentially corrupted data without deleting your games or apps. In some cases, if a corrupt game file is causing the issue you're troubleshooting, you may have to choose Reset and remove everything, but you should always start with Reset and keep my games & apps.
     
   • Cancel. To back out of this screen, simply select the Cancel button. No action has been taken at this point. This is a safe exit from this screen.
     
     Hope I helped! Please do not hesitate to ask if you have further concerns. I will be waiting for you and I would be more than glad to assist you further.
     
     YanYannn
     Microsoft Community Moderator
     

Have you tried all the steps at this link?

support.xbox.com/.../error-code-80070570

Do any of the steps at this link help you?

support.xbox.com/.../error-code-80070570

Hi have tried the link on that page to xbox 360 system error codes and it comes up with an error page. Manually search for system error codes does provide any solution

Any more ideas pls

Thanks