error code 404017 ongoing

Hi Mac,

Thanks for responding. We will be locking this thread.
I moved your post to its own thread so we can tailor our support directly to you as this is an old post.
We will leave the other "error
code 404017 ongoing"
open for discussion regarding this concern. I am pretty sure other gamers would like to offer troubleshooting steps concerning the issue at hand.

Thank you.

Hi Mac,

Thanks for responding to us. It would be best to report this at the Microsoft Solitaire Page. I know they responding and update their page. When looking at the Microsoft
Solitaire Collection page on the Microsoft Casual Games site I did see that others were having the same issue.

Attempt to sign in as a Guest. Does it give the same error code when signing in that way?

We also recommend Restarting your PC and not doing a shut down. You can view the

Microsoft Casual Games FAQ/Support page as mentioned by XBF support.

I hope this helps but let us know how it goes

How to fix error 404017 in Microsoft Solitaire Collection

1. Reset Store
2. Run app troubleshooter
3. Reset the MSC to factory settings and update it
4. Run SFC and DISM
5. Update Windows
6. Reinstall the game

Yes. I am not even sure when it stopped working. I do seem to remember it was after an automatic update.

Hi Mac41Two,

Thanks for reaching out to us here on the Forums!

I suggest you to run the app troubleshooter if you haven't already:

1. Press
   Windows
   Key+X.
2. Click
   Control Panel.
3. Select
   Troubleshooting.
4. On the left pane, click on
   View All.
5. Click on
   Windows Store app
   to run the troubleshooter and follow the on-screen instructions.

You can also try this method which is just running the
System
File Checker tool(SFC.exe). System
File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files. It will scan your system files and to repair missing or corrupted system files in Windows.

Also, please try to perform a
clean boot,
this helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows 10. After trying these steps, restart the pc that's in use.


I hope this helps. If the issue
remains unresolved, please get back to us and we would be happy to help!