error code 124 on smartphone

You could try uninstalling and reinstalling the game, and also see if anyone else is having the same issue as you.

Dear Alucario Ultra,

Instead of routinely pasting a looooong "Standard" reply applicable to computers on Windows OS, you should have read
the first sentence of my original query & also noted that it is listed under
"Xbox for mobile devices" category.

How to fix Solitaire errors 124/ 101_107

1. Run App troubleshooter
2. Run Windows Update troubleshooter
3. Check that Windows Updates aren’t ‘stuck’
4. Check if Xbox Live is down
5. Create new user profile and try setting up from there
6. Uninstall and reinstall Microsoft Solitaire Collection
7. Make sure your firewall/anti-virus isn’t blocking the app
8. Clear your Windows Store cache
9. Uninstall and reinstall the game with a clean Windows Store cache
10. Clear Disk cache

Solution 1: Run App troubleshooter
This fixes some issues that prevent apps from running such as screen resolution, and incorrect account or security settings.

• Right click Start
• Select Control Panel
• Go to the top right corner and change View by
• Select Large icons
  
  
• Click Troubleshooting

• Click on View all option on the left panel
• Select Windows store Apps

• Follow the instructions to run the app troubleshooter

Check whether you are able to play Solitaire again. If not, go to the next solution.

• ALSO READ: Microsoft Solitaire is stuck on loading: Here’s how to fix it

Solution 2: Run Windows Update troubleshooter
This tool automatically detects, and fixes most incorrect settings on your computer that brings the Solitaire error 124/ 101_107/, and prevent you from running any updates.

• Click Start
• In the search field box, type Troubleshooting > hit Enter
• Click View all in the left pane
• Select Windows Update

• Run Windows Update Troubleshooter and follow the instructions on the screen

Solution 3: Check that Windows Updates aren’t ‘stuck’
If you’ve checked for Windows Updates and there was no problem there, try checking if there are some updates that are stuck because some do get stuck for various reasons.

• Click Start
• In the search box, type Windows Updates
• Click Check for Updates

• Click Check Now
• Click View Details
• Install any updates you may find that have not been installed including optional ones
• Restart your computer

Solution 4: Check if Xbox Live is down
Sometimes the network on Xbox goes down, in which case you can check and log in then click Support to see if it says “Xbox Service is up” or “Xbox Service is limited” or “Xbox Service is down”. It is down or limited, you
may not be able to log in to your game till it is fixed.

• ALSO READ: Best Solitaire apps for Windows 10, 8.1 or 7 users

Solution 5: Create new user profile and try setting up from there
You can create a new user profile then change settings to administrator privileges, and check if Solitaire error 124/ 101_107/ persists.

Here’s how you can create a new user profile:

• Click Start
• Select Settings

• Select Accounts

• Click Family and other users
• Click Add someone else to this PC

• Fill in the form with the user name and password. Your new user account will be created.
• Click on Change account type
• Click the drop down arrow and choose Administrator to set the account to administrator level
• Restart your computer
• Login to the new account you just created

If the issue goes away, then it may mean your other user profile is corrupted. You can try the following in case of a corrupted user profile:

• On your new account, use it to downgrade your usual account
• Click Apply or Ok
• Raise back your old account to its default admin level
• Rinse and repeat a few times as this will help to remove any corruption
• Leave your account on as Administrator

Hi

Just to make sure do any other apps on your device have similar issues?

No other games is loaded. So can't say definitely, but I can browse normally & the device is connected to Wi-Fi, when checked.

Hi SaktinathMukherjee

Just to make sure do any other apps on your device have similar issues?