Error code: (0xc000001d) Ark Survival Ascended

Finn Doyle · Jun 18, 2025 at 5:34 PM

I recently updated Ark Survival Ascended, and now I am unable to enter the game when I try to enter the game I get the error message "The Game has crashed" "Error code: "(0xc000001d)" I have included the link for an image showing the error https://ibb.co/cS8TkZ0X also the day before yesterday I was able to play the game fine.

To fix this I have tried reinstalling the Gaming Services onto my pc,
Update my graphics drivers to the latest,
Go into manage/files/verify and repair and do a repair,

I also restarted my pc.

Thanks

:)

SweetMonet

If that is the case, have you recently tried installing and reinstalling the game?

SweetMonet

I would suggest waiting for the update and see if that will fix the issue.

Finn Doyle

Thank you for the detailed instructions! Sadly none of these steps resolved the issue for me.

Finn Doyle

No not within the past few days, I reinstalled the game about a week ago where it was playing fine and I left my computer to update the game overnight. If I'm going to reinstall the game I will probably wait for the next update which is scheduledto release today

SweetMonet

Hi, Finn! It's my pleasure to assist you with this today.

Please try to follow these steps. Make sure to close any games and applications before proceeding.

Ensure that you are on the most recent version of the Xbox app and the Game

Microsoft Store app > Downloads > Get updates/Update all

Ensure that you have updated your PC to the most recent version of Windows, including optional updates

PC Settings > Windows Update > Check for updates > Install

Open the Xbox app on PC > (the game) >Manage > Files > Verify and Repair

Sign Out of Your Accounts (Xbox App and Microsoft Store App):

Open the Microsoft Store by pressing Windows Key + S, typing Microsoft Store, and selecting App Settings.

Click on Repair and then Reset the app.

Repeat the same process for the Xbox App and the Ark Survival Ascended Game

Restart Your Device:

After repairing and resetting both apps, restart your device.

Sign back into both the Xbox App and the Microsoft Store using the same email.

Check if this resolves the issue.

If that still doesn't work, open the Xbox App, search for the game and click on the 3 dots, then select Manage and click on "Create Desktop shortcut".

Close everything and then right-click on the game from the Desktop and Run as administrator.

Then check if that will fix the issue. Thank you!

Error code: (0xc000001d) Ark Survival Ascended