Error Code 0x9b100041

leeaker · Jun 28, 2019

I've gotten this code every single time now for 2 days I power on my xbox and try to start up Destiny 2. It just says "Something went wrong.. Give it another try. If this happens again, visit xbox.com/errorhelp and enter the following code: 0x9b100041".
That's all well and good, except I've tried hard resetting the xbox, soft resets, cleaning the disc, resetting and clearing the cache from the router. Oh, and also,....THIS ERROR CODE ISN'T ON ANY HELP FORUM OR ERROR CODE LIST!!! I've only seen one post
on reddit about this code after a Google search. Please advise.....

:)

JhonSnow777

Hello, thanks for bringing this issue to us!

We are sorry that this issue has come, we suggest clearing out the game cache since it might be a corrupt file causing this error.

How to clear Game Cache on the Xbox One:

Settings

System

Storage

Clear Local Saved Games

Yes and Restart

telephotoedgar2

Hi, you try to erase your profile from the console and reinstall again?

Steph_Corner

Hey I think I found a solution it actually worked for me see if it works for you

Start by selecting Settings, Account, and Download History, and then by choosing the app and Play Now.

See if this helps for you and let me know .. I'm keeping tabs if it doesn't ill keep looking

XBF Chris J

Hello Leeaker,

Thank you for posting here on the Xbox forums. Are those all of the steps you have tried to resolve the issue? If so, can you try

uninstalling the game and then re-installing it?

Yo should also try launching the game with a different profile if you have one readily available. Let us know the results!

Real Dangerr

You can also report this problem using the Xbox Insider Hub app so we can investigate it further:

On your console, install the Xbox Insider Hubapp (if you don’t already have it).
Hold down the Xbox button on the controller.
On the power menu, select Report a problem.
Describe the problem in detail, including when it happened, if you saw any specific error codes or messages, and if you were using any specific games, software, hardware, or accessories when you encountered the problem.

If you’d like to ask for more help from the community, go to the Xbox Forums.

Error Code 0x9b100041