ERROR CODE 0X8E00017

Hi x Arbatar,

Hope you are doing fine.

May we know if you are still having issue installing games on Xbox App for Windows 10?

Let us know by replying to this thread.

Kind regards,

Hi ,

Welcome to Microsoft Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

We are sorry to hear that you are having issues installing games on Xbox app for Windows 10. Are you stuck in updating games? There is a known issue in which you can check on Known Issues for Game Launches (November 2021) regarding Xbox app game installation.

Here is the update (as of the moment this reply is posted):

Xbox App (PC)

• Players experiencing issues updating games within the Xbox App on PC
  
  • Some recently released games on the Xbox App for PC are not reflecting the correct update. If you encounter an issue updating a game within the Xbox app or indicates that an update is required, but the Xbox app does not show one available, use the Windows 10 Store to download and install the update.
    
  • To Update your game Via the Windows Store, click on this link for guidance. Get updates for apps and games in Microsoft Store
    
  • After your games finish updating, launch the Xbox App on PC, and your game should now launch normally from within the Xbox App
    

Kindly let us know, if there is any misunderstanding of our description by sending us a reply.

We look forward to your response. If you have other clarifications about this matter, you can get back to us by replying to this post.



Sincerely,

Kathy A.

Xbox Forum Moderator

Microsoft Community

Hi Kathy, thank you for replying to my issue. For me my problem is that I cannot install any games at all and I keep getting the exact same error code. I tried installing The Masterchief Collection and the download bar wouldn't move and it would automatically just give me the error code. I tried installing other games and it would give me the same error code. I'm frustrated and have tried to fix this issue for a week now..

You're welcome, x Arbatar.

Thanks for your update. It seems like this is not related to the known issue. We will ask few questions and suggest troubleshooting here.

Is the Windows device and Xbox app updated?

Is this happening to all games you tried to download? Or only Halo: The Masterchief Collection?

1. Kindly turn off or disable any antivirus, antimalware, PC optimizer or VPN that may hinder your download. Then start the download.
   
2. If you are stuck in downloading, you may also try using different network connection (like mobile hotspot).
   
3. You may try downloading from a different local user of the device or from different device.
   

Have you tried downloading the game from Microsoft Store? If it redirects you to Xbox, will the issue still persist? Please try this with the steps 1-2-3 at the top.

How about downloading the game from the Halo Office website - Halo - Official Site? Please try this with the steps 1-2-3 at the top. You may try different browser or InPrivate Window.

Please try to install the game remotely using Xbox Console to PC. Use this guide: Remotely install and manage games.

Let us know if the troubleshooting helps by replying to this thread.

Kind regards,

Hi x Arbatar,

Welcome to Microsoft Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

We are sorry to hear that you are having issues installing games on Xbox app for Windows 10. Are you stuck in updating games? There is a known issue in which you can check on Known Issues for Game Launches (November 2021) regarding Xbox app game installation.

Here is the update (as of the moment this reply is posted):

Xbox App (PC)

• Players experiencing issues updating games within the Xbox App on PC
  
  • Some recently released games on the Xbox App for PC are not reflecting the correct update. If you encounter an issue updating a game within the Xbox app or indicates that an update is required, but the Xbox app does not show one available, use the Windows 10 Store to download and install the update.
    
  • To Update your game Via the Windows Store, click on this link for guidance. Get updates for apps and games in Microsoft Store
    
  • After your games finish updating, launch the Xbox App on PC, and your game should now launch normally from within the Xbox App
    

Kindly let us know, if there is any misunderstanding of our description by sending us a reply.

We look forward to your response. If you have other clarifications about this matter, you can get back to us by replying to this post.



Sincerely,



Xbox Forum Moderator

Microsoft Community

this is happening to me also, but my error code is 0x80a4001b

But when I put the code in to the error code search it says there's no error code like that.