Error code 0x87e50017

Hi CaptainZak,

Thanks for reaching out to the Xbox forums! I am sorry to hear that you are struggling with installing Forza Horizon and thank you for also providing me with some of the steps you have already attempted. Let me provide you with some additional solutions that will hopefully resolve the problem. Would you please try these suggested solutions

Install troubleshooting solutions

Solution 1: Make sure you do not have other programs like

• Anit-virus
  
• Firewall
  
• PC Optimizers
  

Blocking the game

Solution 2: Play games offline on Windows 10 using Offline mode; this error could also be attributed to issues with the Microsoft store not recognizing your entitlement to the game. Would you please click on this link Play games offline on Windows 10 using Offline mode | Xbox Support. Then scroll down and click on the drop-down arrow and look at the steps for How to enable offline play on your device.

Solution 3:

1. Open the Xbox
   
2. Sign out of the App
   
3. Then click install on any game
   
4. You will see that no installation progress will start
   
5. Sign back into the App and see if the installation starts
   
6. You might also see an install update, and I would click on that
   

Sometimes you need to fix the connection with your account and Xbox services.

Solution 4: Reinstall the Gaming Services app on your Windows 10/11 device:

1. Select the Search icon on the taskbar, type powershell, right-click on Windows PowerShell, and then select Run as administrator.
   
2. In Windows PowerShell, type the following command and press Enter:
   
   get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers
   
3. In the same window, type the following command and press Enter:
   
   start ms-windows-store://pdp/?productid=9MWPM2CQNLHN
   
4. Install the app on that page and select Yes when you receive the User Account Control (UAC) prompt.
   
5. Restart your device and try to install the game again.
   

Solution 5:

Known Issues for Game Launches (November 2021) - Microsoft Community

Solution 6: If all of the solutions provided do not resolve your problem, please click on this link Forza Support (forzamotorsport.net)and submit a ticket to Forza support, and they can further assist you in trying to fix these issues for you.

1. Select Forza 5
   
2. select About Support on the upper right side of the web page
   
3. Click on How to report a Bug and read some of the required information that they will need
   
4. Scroll down and select Report a bug
   

I hope these suggestions help! If this answered your question, please mark the thread as “Answered.”

this is happening to me also, but my error code is 0x80a4001b

But when I put the code in to the error code search it says there's no error code like that.

I forgot to add this link, the error codes are given for a reason, you may find it handy if you get error codes although not every error code gives a possible solution.

-

support.xbox.com/error-code-lookup

Same error code 0x800488fc, got an error code for the error code.

What can i do???

I don't remember exactly the error code but it started with 801 and error occurred. I will try to contact Phone Support as soon as I can but I will try what Xbox Support said to me on Twitter as well.

I looked over the error codes and I limited to the ones I think it was.

I can't pinpoint the exact one since they are all similar.

(My payment option did work, it was paid through my Microsoft Account)

Error 80190864


Error 80190848

Error 807B01F4

Error code 80153016

Error 80153410

Error 801650c8


Error 80169d94


Error 8C010003