Error Code 0x87e1000a

Egriffin04 · Jul 15, 2019

This error code appeared right after I signed into my profile after I just restarted my day one edition xbox 1. The side menu loads for quite some time, then the error pops up. After it's closed, another error screen pops up (0x80070490) and continues to
pop up as I close it. However, when I open my side menu it appears that I am signed in and I am able to access all of my games and apps. The only things that I have found that I cannot do are go to the home screen, go to looking for group, check my network
settings, and a few other things.

I searched for the error code 0x87e1000a on the xbox help website and got no results, I've only been able to find it in a few obscure questions online, none of which were answered.

I have already tried power cycling my xbox, but I continuously run into the same problem as I sign in. I am also aware that an offline system update is an option, but I would like to save that for a last resort as it causes me to have to re-sign in to all
of my apps and profiles, some of which I have forgotten the passwords to.

Any suggestions or help are appreciated.

:)

RareLicense5689

hey still gives me

the 0x87e1000a error

code

Ronnieee

Hi there! This is Ronnie, an independent advisor.

Nice to meet you and I hope you are having a great day!

I understand you need help with your Xbox problem.

Let's refresh the console's system cache and check if this can help.

NOTE: This will remove the profiles on your console, make sure that you remember the email and password to your account.

No data or game saves will be lost doing this, everything is backed up to the cloud servers.

1. Press the Xbox button to open the guide.

2. Select Settings.

3. Select System.

4. Select Console info

5. Select Reset console.

6. Select Reset and keep my games & apps

This will also help sync the data on your console properly.

ThisGameIsSucky

How long has it been since the console was updated? The Day One Edition is basically ancient at this point... so updating it may be your only option. I also tried to look up your error codes and it just came back with some vague and unanswered yet similar
questions as well. If you can't find a solution in all the generic hard restarting and cache clearing stuff... then the updates may be the only option. If your software is out of date it could cause a few things that you mentioned to go wonky.

I would try and go through each app you may need a separate login for and write down what passwords they might have. I just hope all of your accounts for various things share a common email, that's the easiest way to keep track of stuff... that way all you'd
have to do is reset the password with no hassle. The easiest thing to accomplish if you forget it and updating your console should make you redownload you Xbox profile is getting back into that, also assuming you have access to the email its under.

JhonSnow777

Hello, thanks for bringing this issue to us!

We are sorry that this issue has come, we suggest clearing out the game cache since it might be a corrupt file causing this error.

How to clear Game Cache on the Xbox One:

Settings

System

Storage

Clear Local Saved Games

Yes and Restart

leo88rj

Thank you for your help but as stated ,the problem is I CANNOT open my network settings as it gives me the error 0x80070490 ,not to be confused with the error code 0x87e1000a When I try open the Microsoft store ,thinking better solution is to get a PS4 but I've been Microsoft always!

Error Code 0x87e1000a