Error code 0x87e0000f

I have been trying to install the new update for two days already for Ghost recon Wildlands, and it keeps giving me the same error code. It keeps saying it stopped downloading, and I tried all the troubleshooting mentioned. I tried restarting it, unplugging
it, and it still doesn't work. I never had this issue before. I don't know what's going on, but its very frustrating. Please let me know what else it would be possible to do. Thank you,

:)

 

Dead Rising 4 Game was bought digitally

Error code: 0x87e0000f Installation stopped in 73% download.

Need help or refund.

 

Destiny Update Installation Problem

Hi,

I keep getting the error code, 0x87e0000f, while trying to install an update for Destiny. Can someone please advise?

Thanks.

 

Are you using an external storage? If so, try moving it to the internal storage and installing there if you can. A few other solutions I found were: uninstalling then re-installing the game or doing a power cycle (power XB1 off then back on). There was an
update to the system itself, as well, today.; maybe it needs a system update. Hope you can get it fixed.

 

Hey there FauxABE,

Sorry to hear about the download issue. Let's check a few things to narrow this down. Does the issue persist when using both wired or wireless network connections on the console?



Run a Detailed Network Statistics test on the Xbox One console and please provide the following information.

• Download Speed
• Upload Speed
• Latency
• Packet Loss %
• Wireless Strength (if applicable)
• Modem Manufacturer
• Router Manufacturer (if being used) as well as the model number

That information will help us determine the next best steps. Thanks!

_______________________________________________________



Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.