Error code 0x87DD0017 when signing in on xbox series s

Error Code: 0x87DD0017

Can't sign in

Hi Devon, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Please, if you know how to do it, make a Wi-Fi hotspot router on your phone and connect to it.

That way we can isolate the issue, by testing another internet connection, using your mobile data plan.

If it works with the hotspot connection, connect to your home Internet again and try changing your connection DNS.

Follow these steps:

Go to Profile and System > Settings > General > Network Settings.

Select the network you're connected to, then select Advanced settings > Manual

On the DNS field, input these:

Primary: 8.8.8.8

Secondary: 8.8.4.4

Save settings.

Let me know if it works!

Hello Devon.

The issue is with your home connection then.

Have you tried to call your Internet Provider?

You have the option to change your router and console settings in order to have a Open NAT, by using the DMZ of your router.

There are great guides online*:

https://www.windowscentral.com/xbox-one-dmz-guide

https://www.ubisoft.com/help/connec...article/setting-up-dmz-for-xbox-one/000061024

There is also this complete guide about NAT errors and configuration on the Xbox website, I recommend it:

https://support.xbox.com/help/hardware-network/connect-network/xbox-one-nat-error

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Setting the DMZ
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A) On your Router
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1. Make sure to use the ethernet cable connection, it is more reliable than the Wi-Fi one. (If possible)

2. You then, have to assign a static (fixed) IP for your Xbox console on your router, which will enable you to do the next steps

3. Turn on DMZ under the IP you selected for your Xbox Console.

4. Turn on UPnP on your router

By doing that, you'll pretty much have an open and direct connection to the game servers.

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B) On the Xbox Console
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Configure the network settings accordingly.

Enter the Settings menu.

Under the General tab, select Network Settings then Advanced Settings.

Take note of the information displayed

Select IP Settings > Manual.

Enter the same IP you configured on your router DMZ.

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*Note: This is a non-Microsoft website.

The page appears to be providing accurate, safe information.

Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products).

Thoroughly research any product advertised on the site before you decide to download and install it.

So it did work on mobile hotspot, but the dns thing didn't work. I am now noticing it says UPnP not successful.

Check this link regarding that error:
https://support.xbox.com/en-HK/xbox-one/errors/error-code-0x87dd0017