Error code: 0x80D03801 When i try to download a game

Discus and support Error code: 0x80D03801 When i try to download a game in XBoX Games and Apps to solve the problem; When i try to download Minecraft i get the error code 0x80D03801 after i uninstalled and re-installed Whenever it says its downloading the game it... Discussion in 'XBoX Games and Apps' started by DamienKilgour, May 6, 2019.

  1. DamienKilgour
    DamienKilgour Guest

    Error code: 0x80D03801 When i try to download a game


    When i try to download Minecraft i get the error code 0x80D03801 after i uninstalled and re-installed

    Whenever it says its downloading the game it always stays on 0%

    :)
     
    DamienKilgour, May 6, 2019
    #1
  2. Micheal
    Micheal New Member
    Were you able to get this problem sorted? I'm having the same problem downloading Netflix, keep getting error code 0x80D03801 and the xbox website has no record of the code
     
    Micheal, Jul 4, 2019
    #2
  3. DamienKilgour Win User

    Error code: 0x80D03801 When i try to download a game

    Hi Damien,

    Are you able to install other games from the Game Pass or any games from your Ready to install section?

    At this point it can also be a network issue if other games also cannot install. Just for some troubleshooting, unplug your router and modem for at least a minimum of 5 minutes. Then, go ahead and do a

    hard reset and power cycle    . Hold down the power button on the console for about 10 seconds until it shuts down and then remove the power cable from the Xbox and the power outlet for about 2-3 minutes. Then re-connect and
    turn on the Xbox.

    After it reboots, go into your Network settings and select Test multiplayer connection and make sure the test comes back good. Then try to install Minecraft again.

    Let us know if this helps!
    I'm having the same issue as him, I can install other games, just not minecraft. I have tried on 3 different wifi connections as well.

    Yeah thats my issue, everything else works perfectly and can download but minecraft will not.
  4. Ghost710 Win User

    Error code: 0x80D03801 When i try to download a game

    Hi Damien,

    Are you able to install other games from the Game Pass or any games from your Ready to install section?

    At this point it can also be a network issue if other games also cannot install. Just for some troubleshooting, unplug your router and modem for at least a minimum of 5 minutes. Then, go ahead and do a

    hard reset and power cycle    . Hold down the power button on the console for about 10 seconds until it shuts down and then remove the power cable from the Xbox and the power outlet for about 2-3 minutes. Then re-connect and
    turn on the Xbox.

    After it reboots, go into your Network settings and select Test multiplayer connection and make sure the test comes back good. Then try to install Minecraft again.

    Let us know if this helps!
    I'm having the same issue as him, I can install other games, just not minecraft. I have tried on 3 different wifi connections as well.
  5. DamienKilgour Win User

    Error code: 0x80D03801 When i try to download a game

    Is the xbox rather new, you may require to download an xbox update before game downloading can begin.

    Again hope this helps.

    Adatra
    Still have the first released Xbox One but its fully up to date, may have to contact support at this point
  6. Galaxy Golden Win User

    Error code: 0x80D03801 When i try to download a game

    If you haven't found a solution yet, then I would suggest contacting support to see what the problem is.
  7. Adatra Win User

    Error code: 0x80D03801 When i try to download a game

    Is the xbox rather new, you may require to download an xbox update before game downloading can begin.

    Again hope this helps.

Thema:

Error code: 0x80D03801 When i try to download a game

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