Error code 0x80bd0009 not found?

Discus and support Error code 0x80bd0009 not found? in XBoX on Consoles to solve the problem; I have an Xbox One S connected to my Samsung TV then through the ARC cable to my Yamaha. Both HDMI cables are High Speed HDMI. All devices are HDCP 2.2... Discussion in 'XBoX on Consoles' started by BreezySaxosus, Dec 16, 2017.

  1. Error code 0x80bd0009 not found?


    I have an Xbox One S connected to my Samsung TV then through the ARC cable to my Yamaha. Both HDMI cables are High Speed HDMI. All devices are HDCP 2.2 compliant. The HDR works on the TV (proving a compliance chain) but I get the error 0x80bd0009 each time
    I try to enable Atmos. In the Xbox settings audio output menu it sometimes stays there without error but is muted when I test using the Insects app and other times it changes back to HDMI with stereo. I rebooted the Xbox from the settings menu and now I get
    the error 0x80bd0009 which can't even be found at xbox.com/error help. Now here I am STILL waiting for Xbox to get their $hit straight and fix this ongoing issue. So Xbox support, what is the solution??!

    :)
     
    BreezySaxosus, Dec 16, 2017
    #1
  2. Pataka59
    Pataka59 Guest
    Allo

    Hey I need help, I cant play any of my games (error code: 0x800706ba) and the sound of my audio output doesn't work either (error code: 0x80bd0009)
     
    Pataka59, Dec 16, 2017
    #2
  3. User 9242019
    User 9242019 Guest
    Upgraded to Xbox One S and lost 5.1 audio

    Did you search on the error code here?...support.xbox.com/.../error-code-lookup

    Quite a few hits come up though not all are current. One solution would be to hook up an optical cable between the console and the Vizio sound bar, rather than troubleshooting the HDMI connection issue.
     
    User 9242019, Dec 16, 2017
    #3
  4. Error code 0x80bd0009 not found?

    I have the same problem but i cant even enable 5.1 audio Error code 0x80bd0009 not found? :( i can enable 5.1 audio but if i select HDMI on video output, instead of automatic. But that only allows me to select 1080p resolution, not 4k. So i can only use 4k or 5.1 audio on Xbox One X
     
    Rodri Magalhães, Dec 21, 2017
    #4
  5. mathiasPV
    mathiasPV Guest
    Hello, i had the same problem with my HDMI home-theater, i couldn't get HDMI sound passtrough 5.1 (error 0x80bd0009) probably due to 4K resolution. I found a solution so i hope it could help you, it just need to be configured first in manual 1080P, it's
    just a bug of the autodetect resolution mode that almost never works for passthrough sound even in 1080p now. First you need to switch in display and sound TV connection from Auto-detect to HDMI. Then you'll have a poor resolution. You'll have to switch to
    1080P and then accept all the options available in advanced video options and on the right for games and apps, don't forget to select : Allow 4k. When you'll have done this you'll need to go in audio output and select under speaker audio HDMI audio and 5.1
    passthrough (or 7.1 depending on your home-cinema). Here you shouldn't get the error code (0x80bd0009). Then you'll just need to get back to Display and sound and go back to Display Auto-detect and then go back to 4k resolution. It worked for me as i was getting
    the same error for month, after xbox upgrade, while at first it worked perfectly with the same material. Hope this will help you! Bye.
     
    mathiasPV, Nov 1, 2018
    #5
  6. mathiasPV Win User

    Error code 0x80bd0009 not found?

    Hello, i had the same problem with my HDMI home-theater, i couldn't get HDMI sound passtrough 5.1 (error 0x80bd0009) probably due to 4K resolution. I found a solution so i hope it could help you, it just need to be configured first in manual 1080P, it's
    just a bug of the autodetect resolution mode that almost never works for passthrough sound even in 1080p now. First you need to switch in display and sound TV connection from Auto-detect to HDMI. Then you'll have a poor resolution. You'll have to switch to
    1080P and then accept all the options available in advanced video options and on the right for games and apps, don't forget to select : Allow 4k. When you'll have done this you'll need to go in audio output and select under speaker audio HDMI audio and 5.1
    passthrough (or 7.1 depending on your home-cinema). Here you shouldn't get the error code (0x80bd0009). Then you'll just need to get back to Display and sound and go back to Display Auto-detect and then go back to 4k resolution. It worked for me as i was getting
    the same error for month, after xbox upgrade, while at first it worked perfectly with the same material. Hope this will help you! Bye.
  7. Rodri Magalhães Win User

    Error code 0x80bd0009 not found?

    I have the same problem but i cant even enable 5.1 audio :( i can enable 5.1 audio but if i select HDMI on video output, instead of automatic. But that only allows me to select 1080p resolution, not 4k. So i can only use 4k or 5.1 audio on Xbox One X
  8. UncommonDock7 Win User

    sound issues

    This is true. Read microsoft forum. 7.1 uncompressed does not work. You get error code 0x80bd0009.
  9. Tommie �� Win User

    Dolby atmos error code (0x80bd0037)

    I am not encountering the problem, (0x80bd0009). I’m having trouble with the license. Read above for proper error code.
  10. JoelHansen Win User

    Dolby Atmos for headphones broken- Error Code 0x80bd0009

    Hi,

    Unfortunately all i can find is that you should Contact support.

    Found here :

    https://answers.microsoft.com/en-us/xbox/forum/all/error-code-0x80bd0009/17889625-4402-4219-ac50-43e6c7220c2c

    https://support.xbox.com/en-US/contact-us
Thema:

Error code 0x80bd0009 not found?

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