Error code 0x803f800f help please

Discus and support Error code 0x803f800f help please in XBoX Games and Apps to solve the problem; I got For honor with Xbox live gold a while back and it stopped working a while ago and after re-installing it I still get the error that reads as... Discussion in 'XBoX Games and Apps' started by zekrom209, Oct 8, 2018.

  1. zekrom209
    zekrom209 Guest

    Error code 0x803f800f help please


    I got For honor with Xbox live gold a while back and it stopped working a while ago and after re-installing it I still get the error that reads as follows:

    The person who acquired this needs an active subscription

    This game was acquired using games with gold. Unless the person who got it renews Xbox live gold, you'll need to buy the game to play it. (0X803f800f)

    This confuses me SOO much and I'm honestly annoyed, I can play ALL my other games with gold, just not for honor, as mentioned above Re-installing it did not work at all and my Xbox live gold doesn't expire until the 16th of November, next month, I am also
    the one who acquired the game.

    This is really getting annoying please help

    :)
     
    zekrom209, Oct 8, 2018
    #1
  2. Xbox one error - 0X803f800f

    Just so I am understanding you correctly

    1. You both had Gold at one time.

    2. You set your brothers console as your profiles home console.

    3. You set your console as your brothers home console

    4. You got For Honor when it was free with gold.

    5. You cancelled Gold but your brother kept gold.

    6. Now neither one of you can play For Honor.

    7, You can still play some of the games that you got with the games with gold. just not For Honor.

    So if all of this is correct I would have to guess that when For Honor was available for free with gold Your Brother did not get it and you did.

    IN order to PLAY Xbox ONE games that you get free with gold you must maintain an active Gold subscription.

    Even though your brother Has a gold subscription the only reason that he would not be able to play it is if he did not get the game when it was free with gold. That would be the ONLY reason that you would be getting that error message.
     
    steeledwand7664, Oct 8, 2018
    #2
  3. VintageKris
    VintageKris Guest
    Xbox one error - 0X803f800f

    Why? Dont we share it with gamesharing?

    And also, then why are other games working for me and him?
     
    VintageKris, Oct 8, 2018
    #3
  4. Echo4Ent
    Echo4Ent Guest

    Error code 0x803f800f help please

    Lets see if we can get things working.

    First, check here: http://account.microsoft.com/services

    Verify that your subscription is active, as expected.

    If the gold subscription is good, try the following steps:

    1. Remove your profile from the Console (Make sure you know your login credentials, you will need them in a bit)

    2. Perform a forced power cycle as detailed here: support.xbox.com/en-us/xbox-one/console/power-cycle-console
    (Unplug your console, and wait at least 30 seconds before plugging back in)

    3. After the console reboots, re-download your profile.

    If those steps fail, contact support at Contact Us | Xbox Support

    Good Luck!
     
    Echo4Ent, Oct 8, 2018
    #4
  5. Humm this is so weird did you try contacting ubisoft about it on their forums?
     
    HyperVenom523, Oct 8, 2018
    #5
  6. zekrom209
    zekrom209 Guest
    No, this is not a ubisoft problem because I can also play r6 siege fine...
     
    zekrom209, Oct 10, 2018
    #6
  7. zekrom209
    zekrom209 Guest
    Yea good luck indeed that didn't work either, I'll contact them later and see if that works....
     
    zekrom209, Oct 10, 2018
    #7
  8. VintageKris
    VintageKris Guest

    Error code 0x803f800f help please

    I got the same problem with the same game!!

    Did you find a fix for this?
     
    VintageKris, Oct 16, 2018
    #8
  9. XBF Chris J
    XBF Chris J Guest
    Hey Vintage,

    This error code means that you’re trying to play a game acquired with Games with Gold, but the Xbox Live Gold subscription used to get the game has lapsed.

    If you need further support, please consider making your own thread detailing this issue and any troubleshooting that has already been performed. We would be happy tot help you out there.

    Hope this helps!
     
    XBF Chris J, Nov 2, 2018
    #9
  10. XBF Aicha T Win User

    Unable to play Xbox live gold subscription games

  11. FOUL PAY TOILET Win User

    Unable to play Xbox live gold subscription games

  12. XBF Chris J Win User

    Error code 0x803f800f help please

    Hey Vintage,

    This error code means that you’re trying to play a game acquired with Games with Gold, but the Xbox Live Gold subscription used to get the game has lapsed.

    If you need further support, please consider making your own thread detailing this issue and any troubleshooting that has already been performed. We would be happy tot help you out there.

    Hope this helps!
  13. zekrom209 Win User

    Error code 0x803f800f help please

    Humm this is so weird did you try contacting ubisoft about it on their forums?
    No, this is not a ubisoft problem because I can also play r6 siege fine...
  14. Echo4Ent Win User

    Error code 0x803f800f help please

    Lets see if we can get things working.

    First, check here: http://account.microsoft.com/services

    Verify that your subscription is active, as expected.

    If the gold subscription is good, try the following steps:

    1. Remove your profile from the Console (Make sure you know your login credentials, you will need them in a bit)

    2. Perform a forced power cycle as detailed here: support.xbox.com/en-us/xbox-one/console/power-cycle-console
    (Unplug your console, and wait at least 30 seconds before plugging back in)

    3. After the console reboots, re-download your profile.

    If those steps fail, contact support at http://support.xbox.com/contact-us

    Good Luck!
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Error code 0x803f800f help please

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