Error Code: 0x803F8001

I am using Windows games on my pc. This morning, my Mahjong game would not open and gave me the above error. I tried to troubleshoot to no avail. I tried resetting...nothing. I uninstalled the game app. I tried installing the game app and still get
the same error message. Please provide an easy remedy.

:)

 

Unable to play Battlefield 1

Hi,

please try the solutions in this link
https://support.xbox.com/en-GB/xbox-one/errors/error-code-0x803F8001

 

0x803F8001

This doesn't help at all. Look around the net. EVERYONE gets this error and THIS SOLUTION NEVER FIXES IT.

 

Hi there Bev Pizza,



Thanks for reaching out! I'm sorry to hear about the issue with Mahjong error code: 0x803F8001.

I recommend trying the
Windows Update Troubleshooter.
According to our Microsoft Casual Games FAQ,
Many issues can be solved by using this helpful tool.

Hope this helps and let us know the results!

 

Good news//bad news. I did have a "stuck" Windows 10 update. I managed to get that installed. Restarted the computer and ran troubleshoot with no issues to fix.

Bad news, I am still unable to install Mahjong game. Reading what people are complaining about seems the "licensing" aspect is where it gets stuck. By the way, for the heck of it, I started to install another game and that worked. My issue is only with
Mahjong.

 

Hey Bev thanks for keeping in touch!

As suggested by fellow XBF Crystal P we suggest reaching out to the Microsoft Casual Games FAQ,
since they would be better equipped to assist in this matter! Give it a shot and let us know if we can further assist in this or any other matter!

 

Sorry, I guess I didn't make myself clear. Yes, I went to the FAQ link. Did not see anything relative to my code number, however, I did do some of what they suggested. As mentioned earlier, I was able to download another game app to Microsoft Casual.
So, my computer is not blocking games from being installed. However, it is not installing the Mahjong game. I am exhausted from trying to fix this issue. I'll swing back tomorrow and try again. There is a help phone number that I might call.

 

Hi Bev,

Thanks for keeping us updated with your replies. If your issue with Mahjong is still going on, you may wish to check out the forum post about the same error code (0x803F8001) that was over in the Windows 10 area for PCs. It has multiple solutions that others
have found helpful and can possibly help you out as well since it covered various games & apps that people all got that error code in relation to.



Error 0x803F8001 Window 10!!!!

Another option is to post in the
Microsoft Casual Games Community forum to see if anyone else may have a more direct solution available.

I hope this helps out a bit more and please let us know the results.