Error Code 0x803F8001

Discus and support Error Code 0x803F8001 in XBoX Games and Apps to solve the problem; I played Microsoft Jigsaw in the past 24 hours without issues. I tried tonight and it wouldn't open so I reinstalled. Now I get a message that says,... Discussion in 'XBoX Games and Apps' started by Barbra J, Jul 8, 2017.

  1. Barbra J
    Barbra J Guest

    Error Code 0x803F8001


    I played Microsoft Jigsaw in the past 24 hours without issues. I tried tonight and it wouldn't open so I reinstalled. Now I get a message that says, "Check your account. Microsoft Jigsaw is currently not available in your account. Here's the error code
    in case you need it. 0x803F8001." It does show in my account so what's up? Now I am getting the same error code on Microsoft Mahjong. It keeps saying "Check your account. Microsoft Jigsaw/Microsoft Mahjong is currently not available to you. Go to the
    store." I have paid for the premium and can't access the games. it has been 3 days since I could do the Microsoft Jigsaw and now a day for Microsoft Mahjong. Please help with this issue.

    :)
     
    Barbra J, Jul 8, 2017
    #1
  2. frazzy21
    frazzy21 Guest
    frazzy21, Jul 8, 2017
    #2
  3. GRAND NOBLE
    GRAND NOBLE Guest
    GRAND NOBLE, Jul 8, 2017
    #3
  4. dem1001
    dem1001 Guest

    Error Code 0x803F8001

    I am having the same problem, so far only with Jigsaw. Worked without a problem for 2 years up until 3 days ago.
     
    dem1001, Jul 9, 2017
    #4
  5. Mister Beep
    Mister Beep Guest
    Sorry to hear about the issue! Are you still experiencing this issue? Since others have started reporting that this issue has been resolved, please try uninstalling the game and reinstalling through the Windows Store to see if that helps!

    Be sure to report back if everything is sorted or not!
     
    Mister Beep, Jul 10, 2017
    #5
  6. UnicornTamed
    UnicornTamed Guest
    Tried that, it won't let me download it again. It tries to, but after starting download, then attempting to acquire license, it gives me the same error, 0x803F8001.
     
    UnicornTamed, Jul 10, 2017
    #6
  7. TorNomad
    TorNomad Guest
    I'm having the same problem with Jigsaw Premium, and with Minesweeper and Mahjong regular. All of them worked fine a week ago, then a few days ago they stopped. I get the "not available...Go to store" message and when I follow the link, the Store shows them
    as Installed and ready to play.

    My Sudoku and Solitaire games still work fine.
     
    TorNomad, Nov 2, 2018
    #7
  8. Just a Volunteer Win User

    Error 0x803f8001

  9. Default_570 Win User

    Forza horizon 4 error code 0x803f8001

  10. AquarrzSudnnym Win User

    I bought xbox game pass and decided to play Sea Of Thieves but i cant even put on donwload because i getting an ERROR

  11. CryingHero Win User

    Microsoft Store 无法下载地平线4，错误代码0x803F8001 [Translation - Microsoft Store cannot download Horizon 4, error code 0x803F8001]

  12. NeumaticEarth Win User

    MahJong 'Currently not available on your account'

    This specific error code occurs when you launch a game or an app on your Xbox. Here is a link to the error code: Error code 0x803f8001

    Please try all of the solutions and see if that helps.
Thema:

Error Code 0x803F8001

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