Error code 0x8013153B

Discus and support Error code 0x8013153B in XBoX on Consoles to solve the problem; My son bought a brand new xbox one yesterday. When trying to connect to the store it buffers for ages then he gets error code 0x8013153B,... Discussion in 'XBoX on Consoles' started by BURNLEYFAN234, Dec 26, 2016.

  1. BURNLEYFAN234
    BURNLEYFAN234 Guest

    Error code 0x8013153B


    My son bought a brand new xbox one yesterday. When trying to connect to the store it buffers for ages then he gets error code 0x8013153B, CV:LqZvjuaWeEqBM1d2. We have checked the wireless connection and all is good, speed very good. His ps4 connects very
    quickly, so this must not be a problem with our broadband connectivity. We have checked the error code on the help site but it is not recognised

    :)
     
    BURNLEYFAN234, Dec 26, 2016
    #1
  2. GaseousJaguar11
    GaseousJaguar11 Guest
    ​i,m having error in opening xbox one store the error is coming error code 0x​8013153B plzz help

    i,m having error in opening xbox one store the error is coming error code 0x8013153B
     
    GaseousJaguar11, Dec 26, 2016
    #2
  3. LateBuzzard6889
    LateBuzzard6889 Guest
    error code info

    what error code is this 0x8013153B and what does it mean
     
    LateBuzzard6889, Dec 26, 2016
    #3
  4. Mister Mascot
    Mister Mascot Guest

    Error code 0x8013153B

    Hey there Burnleyfan234,

    • Sorry to hear about the issues with connecting to the store, it does sound like there might be a network problem. Please run a Detailed Network Statistics
      test on the Xbox One console and provide the following information.
      • Download Speed
      • Upload Speed
      • Latency
      • Packet Loss %
      • Wireless Strength (if applicable)
    • Modem Manufacturer
    • Router Manufacturer (if being used)

    That'll help us figure out the next step to get this fixed!
     
    Mister Mascot, Dec 28, 2016
    #4
  5. Miss Bijoux Win User

    Error code: 0x8013153B

    Hey guys -

    If the power cycle that maxen recommended didn't work, let's have you try
    removing your Xbox Live profile     from your Xbox One console, then power cycle. If that doesn't work, the next step I'd suggest is to

    factory reset     your Xbox One (while keeping your games and apps) and seeing if that helps resolve the issue.

    Give those a shot and let us know if the issue persists. :)
  6. Bi9 Daddy707 Win User

    Error code: 0x8013153B

    I am in the same situation and I tried power cycling, and it didn't work, I still can't open the xbox store
  7. Mister Mascot Win User

    Error code 0x8013153B

    Hey there Burnleyfan234,

    • Sorry to hear about the issues with connecting to the store, it does sound like there might be a network problem. Please run a Detailed Network Statistics
      test on the Xbox One console and provide the following information.
      • Download Speed
      • Upload Speed
      • Latency
      • Packet Loss %
      • Wireless Strength (if applicable)
    • Modem Manufacturer
    • Router Manufacturer (if being used)

    That'll help us figure out the next step to get this fixed!
  8. maxen Win User

    Error code: 0x8013153B

  9. Mister Maka Win User

    error code 0x8013153B

    Heya TheDarkJudd.

    Sorry to hear you're having trouble accessing the Xbox One store! Since this first started have tried a quick power cycle on your Xbox One to see if that helps? To power cycle your Xbox One, hold down the power button on the console for 8-10 seconds until it
    shuts off. Once it's off, you can power it back on. Let us know if that helps!
Thema:

Error code 0x8013153B

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