Error code 0x80073cf3 when downloading Metro Exodus for PC

Hi Lancevance7989,

sorry to hear.

[table][tr][td]ERROR_INSTALL_RESOLVE_DEPENDENCY_FAILED[/td][td]0x80073CF3[/td][td]The package failed update, dependency, or conflict validation.Possible causes:

• The incoming package conflicts with an installed package.
• A specified package dependency can't be found.
• The package doesn't support the correct processor architecture.

[/td][/tr][/table]

So I would download and Try "AppsServicesTroubleshooter" to
repair with the Store related services. And some games need to be installed at C: with Administrator rights. And last but not least: some package get corrupte if the download speed is too slow!?

Hope this helps and please keep us informed

• 
  

Hi,

I try ist with a clean boot, but i still get the same error code "0x80073cf3".

I saw this errors in the event-viewer ,maybe it's a Problem with Microsoft.directXRuntime

The Screen is in German, i hope you can unterstand this.

Hi again, and thanks for keeping us informed. You still get the same error code??? If so,

"Try it with a clean boot".

Hi ,

sorry to hear.

[table][tr][td]ERROR_INSTALL_RESOLVE_DEPENDENCY_FAILED[/td][td]0x80073CF3[/td][td]The package failed update, dependency, or conflict validation.Possible causes:

• The incoming package conflicts with an installed package.
• A specified package dependency can't be found.
• The package doesn't support the correct processor architecture.

[/td][/tr][/table]

So I would download and Try "AppsServicesTroubleshooter" to
repair with the Store related services. And some games need to be installed at C: with Administrator rights. And last but not least: some package get corrupte if the download speed is too slow!?

Hope this helps and please keep us informed

• 
  

Hi G v zauBerBerg,

Thanks for your help.

I downloaded the tool, but no problems were found.

I have been trying to install the games on C:\ with administrator rights but it doesn't work.

LG Lancevance

Hi there Lance,



Thanks for reaching out here in Xbox Forums. I understand there is an issue with the Xbox Beta App on PC. I recommend checking out the following article for more troubleshooting information:
Windows 10 Xbox (Beta) App FAQ.



If the issue persists, we recommend:

• Please use the built-in feedback tool within the Xbox app to help us better understand the issue you are facing. Just click on your profile photo and select “Feedback” from the dropdown menu to open Feedback Hub. Feedback Hub enables you to provide
  feedback about Windows and apps by sharing your suggestions or problems.
  

Hope this helps.