Error code: 0x80072EFD Console "refuses" to update. Preview member

I woke up this morning to play my Xbox one and the console said that it needed an update of 386MB. When I tried to download said update, however, the update failed and it brought me to an error screen. It told me to recconect and try again, but that didn't
work. I contacted customer support and we tried to hard reset the console, and eventually it pulled up the home screen, but without connection to the internet. The person helping me had me reset the Xbox to factory default, but keep my games and apps. Now
I don't even have the option to log on offline. This issue has never occured to me before and doesn't seem to be able to be fixed on my end.

:)

 

Cant update my xbox one from preview program update

i keep getting a error code 0x80072efd when i try to update my xbox one and its part of preview program. Went through chat and have since reset console and can not get to update i get the error code

 

Error code:0x80072EFD

Error code: 0x80072EFD

Im apart of the preview team and keep getting this error code and Xbox won't update. I can't restore my Xbox as well

 

Hey there Way Too Juicy!

I'm sorry to hear about the update issue. I noticed that you're in the Xbox One Preview Program and this sounds like it is possibly an update issue. You'll want to head over to the

Preview Program forums for assistance with that. They are better suited to help with issues stemming from their updates as troubleshooting can sometimes vary.

Thanks for understanding.

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Xbox Forums Staff

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