error code 0x8007013d when trying to install Forza 5

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

Clean your console's MAC, restart your internet devices for a few minutes, and try downloading the game again.

To clean the MAC follow this path

Settings>general>network settings>advanced settings>alternative MAC address and click clear and restart the console when prompted.

If the problem persists reset the console to factory defaults, you won't lose anything but you will need to log in with your account again. Email and password are required.

Follow this path and select reset keeping games and app.

In 5 to 10 minutes you will finish reconfiguring your console

To reset the console>

Settings> System> Console Info> Reset Console

***Do not reset your console without having your account email and password.***

Hello, how are you? Hope you're well. My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community. Before we try any solutions, could you provide me with more information, please?

Are you trying to install game files on an external or internal hard drive?

Do you use an insider dashboard?

Is your console updated to the latest version?

Anyway, I suggest you try the initial procedures below that might help.

Solution 1:

Press the Xbox button to open the guide.

Select Profile & system > Settings > Account > Remove accounts.

Select the account that you want to remove, and then select Remove to confirm.

After removing the account follow the procedure below.

Step 1. Press and hold the Xbox button on the console for at least 10 seconds to open the Power center.

Step 2. Then unplug the power supply from your console and wait for 3 minutes.

Step 3. Plug the power supply back into the Xbox console.

Step 4. Press the Xbox button on the console to turn it on again.

Now add your account again.

Solution 2:

Press the Xbox button.

Open Settings.

Go to Network and select Network settings.

Select Advanced settings.

Select Alternate MAC Address.

Select Clear.

Select Restart.

Solution 3:

Remove installation from the queue

Eject the disc from your console.

Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Storage devices.

Select Clear local saved games.

Select Yes to confirm.

Once your console restarts, try installing the game again.

*Thank you in advance for contacting the community, let me know if it helps you, please.

Hi

The error code is 0x8007013d

Thankyou

Hi

The error code is 0x8007013d

Thankyou

It did the same to me but after restarting my Xbox it worked. Some many issues with these games every time they are launched or updated.