Error code 0x8007010b

HumrajDeol · Aug 14, 2018

can you guys help me out when I log in my home screen doesn't work and an error message pops up with the code 0x8007010b and I have searched the code on your website like the error message says but its not a real code according to your website also I'm still
getting notifications that my friends are online and what not also I can even play games that are in the thing that slides over but my home screen won't show up and my games and apps won't show up either the only way I can play games is by going to the Xbox store
and searching them up and pressing play from there.

:)

ScaryJoey699939 · Aug 14, 2018

Error code 0x8007010b

keep trying to play a DVD and this message pops up saying error code 0x8007010b and to enter it at Xbox support but Xbox says no code exists

OD Doug · Aug 14, 2018

error code 0x8007010b

when i try to play a movie on my xbox one it gives me this error code 0x8007010b yet all my apps work. can anybody help me or have seen this code before.

{Parity} · Aug 15, 2018

First, try performing a hard reset EXACTLY like this.

Hold the power button on the console for 8 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart the console.

{Parity}

First, try performing a hard reset EXACTLY like this.

Hold the power button on the console for 8 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart the console.

Mister Cizl

Hey coolie31! Have you tried any troubleshooting steps so far? I would suggest starting by holding the power button on the console for 10 seconds and then give it another shot. Post back and let me know!

_______________________________________________________

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

Mister Beep

Hey there!

Which DVD are you trying to play? Is this on Xbox One or Xbox 360? Do you have another DVD to try out to see if a similar issue pops up? Post back here with that info so we can dig into what the cause may be!

Francia J.

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

In this case, we just need to reset your console keeping your games and apps through the Xbox Troubleshooter page. Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.

Make sure to follow the steps accordingly to access it:

1. Unplug the network cable if you're using a wired network connection.

2. Power off your console, and then unplug the power cord to ensure that the console is completely powered off.

3. Wait 30 seconds, and then plug the power cord back in.

4. Press and hold the Pair button (located on the left side of the console) and the Eject button (located on the front of the console), and then press the Xbox button on the console.

5. Continue holding the Pair and Eject buttons for 10-15 seconds.

6. Listen for two “power-up” tones a couple of seconds apart. You can release the Pair and Eject buttons after the second power-up tone.

When the console powers up, you will see the Xbox Startup Troubleshooter. Please click on "Reset this Xbox" then "Reset and keep my games and apps".

-(JT)-

I thought i should say this, I CANT DO ANYTHING i cant open the guide. I cant open settings. There is nothing you can do except go to the REPORT A PROBLEM option and it brigs you to xbox insider hub that you cant use, Because you need to sign in to use it

Error code 0x8007010b