Error code 0x8007003b

Hi Tate, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Please, create an Application Password if you don't have one.

Sign in to your Microsoft account here: https://account.microsoft.com/

Select Security > Advanced Security Options > Scroll down to Application Passwords and click on Create a New Application Password

Take note of this password and use it to log in to your account on your Xbox 360.

If you don't see the option to create an App Password, turn on 2-step verification first, it's on the same page.



Let me know if it works!

I can to enter to the websites

But I still have this problem 0x8007003b

Hi Pre,

Thank you for posting in Microsoft Xbox Community. I understand that you're having issues installing Minecraft due to an error. The error code 0x8007003B typically indicates an "unexpected network error". Kindly make sure that your internet connection is stable.

Please try to use the official Minecraft launcher from Microsoft store:

Visit the Minecraft Launcher page in the Microsoft Store

https://www.xbox.com/en-US/games/store/minecraf...

Click Get or Install

Regards,

Alvaro

Thank you for trying to help me but they just locked my account again :/

Hi there! This is Virginia O.

I understand that you are experiencing issues logging into your account.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Please update your Microsoft account security settings because your account was marked inactive, some security details or passwords are already out‑of‑date in Microsoft’s system. To do this, please go to https://account.microsoft.com>; Security> Advanced Security options.

From there, please update your security information by adding a working email address and a phone number too.

After that one, proceed with changing your account password at https://account.microsoft.com>; Security> Change my password.

Once done, kindly perform a full power cycle on your device by turning it off and then unplug all the cables connected to it. Leave it for 2 minutes then plug all cables back in. Turn it on afterwards.

Please test it out and sign in to your account.

Thank you for your cooperation.