Error Code 0x80070005 while trying to pre-install Forza Motorsport

Hello RaGe-Jacob,



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Thank you for understanding.

Regards,



Microsoft Community Moderator

Hi RaGe-Jacob,

Greetings!

Thank you for posting to Microsoft Community.

We understand that you are experiencing an error code 0x80070005 while trying to pre-install Forza Motorsport. I'm here to help you with this issue.


Before we proceed with troubleshooting steps, I'd like to ask a few questions to better understand the problem you're facing.
- Are you installing the game on Windows device or Xbox console?

- If you're on Windows device, I would like to ask for the Windows version.

Error code 0x80070005 is a common error that occurs when there is a permission issue with the Windows operating system. This error can occur when you try to install or update an application on your computer.



To resolve this issue, you can try the following steps:



1. Run the Windows Store Apps troubleshooter:

- Press the Windows key + I to open Settings.

- Click on Update & Security.

- Click on Troubleshoot.

- Scroll down and click on Windows Store Apps.

- Click on Run the troubleshooter.

- Follow the on-screen instructions to complete the troubleshooter.



2. Reset the Microsoft Store cache:

- Press the Windows key + R to open the Run dialog box.

- Type wsreset.exe and press Enter.

- Wait for the command to complete and then try to pre-install Forza Motorsport again.



3. Check your account permissions:

- Press the Windows key + I to open Settings.

- Click on Accounts.

- Click on Family & other users.

- Check if your account has administrator permissions. If not, click on your account and select Change account type to change it to an administrator account.



If the above steps do not resolve the issue, you can try resetting the Microsoft Store app. Here are the steps to reset the Microsoft Store app:



1. Press the Windows key + R to open the Run dialog box.

2. Type "wsreset.exe" and press Enter.

3. Wait for the command to complete and then try to pre-install Forza Motorsport again.



If the issue persists, you can try reinstalling the Microsoft Store app. Here are the steps to reinstall the Microsoft Store app:



1. Press the Windows key + X and select Windows PowerShell (Admin).

2. Type "Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}" and press Enter.

3. Wait for the command to complete and then try to pre-install Forza Motorsport again.

Then if you're trying to install the game on Xbox console. You may visit this website for troubleshooting: Troubleshoot game or app installation problems on your Xbox console | Xbox Support



I hope these steps help you resolve the issue. We look forward for your response.

Cheers,

Microsoft Community Moderator

Hello DravenXBOX, My name is David. I am an independent advisor, happy to help you today.

Please try to do the following processes:

1) Verify that your device's time zone is correct:

- Press the Windows + and keys at the same time
- Select "Time and language", check that it matches your location in both the "Time zone" and the "Region" tab.

2) Run the store troubleshooter.

Select the Start button, and then select Settings > Update & security > Troubleshooting > Additional troubleshooters, and then from the list, select Windows Store Apps > Run the troubleshooter.

3) Download updates from the store

-At Windows startup write the following "Microsoft Store"
- Open the application from the Microsoft Store
-In the upper right part of the Microsoft Store select the three dots icon
-Go to downloads and updates
-Select "Get updates"

4) Run the following repair commands:

- Locate the search bar and please type CMD
- Select "Command Prompt" and then right click "Run as administrator"
- Copy and paste one by one of the following commands and press the enter key.
sfc/scannow
DISM /Online /Cleaning Image /CheckHealth
DISM /Online /Image-Cleaning /ScanHealth
DISM /Online /Clean-Image /RestoreHealth

Restart your computer for the changes to take effect

Best regards.

Was able to download two games (gears and Forza) but now every subsequent game I try I receive:

Error code: 0x80070005

Uninstalling KB4503293 and restarting has not resolved issue for me

I get the same thing while trying to install Forza Horizon 4/Motorsport 7, This issue has been going on for 3 MONTHS AND STILL NO FIX