Error Code 0x8004b822

Discus and support Error Code 0x8004b822 in XBoX on Consoles to solve the problem; keep getting this code to view anything that has video streaming, also having issues with syncing data when trying to load into games but not receiving... Discussion in 'XBoX on Consoles' started by UteNativeNation, Apr 26, 2017.

  1. UteNativeNation
    UteNativeNation Guest

    Error Code 0x8004b822


    keep getting this code to view anything that has video streaming, also having issues with syncing data when trying to load into games but not receiving any error codes

    :)
     
    UteNativeNation, Apr 26, 2017
    #1
  2. HeavyHemi
    HeavyHemi Guest
    Error trying to purchase any video on Win 8 Pro 64 bit Xbox video app

    Message says:

    There's a problem.

    Can't check usage rights. Make sure you have internet access then restart the app.

    Error code 0xc00D12f7 (0x8004b822)

    This occurs with any purchase attempt for any video content.
     
    HeavyHemi, Apr 26, 2017
    #2
  3. PB7
    PB7 Guest
    PB7, Apr 26, 2017
    #3
  4. Mikyruiz Win User

    Im getting Error Code 0x8004b822.

    Yes, I tried everything even restarting the console and uninstalling the app but eventually everything worked out. Thank you.
  5. Andre' Arnett-Braun Win User

    Im getting Error Code 0x8004b822.

    Hello, Mikyruiz!

    I'm sorry that you're experiencing issues with a purchase made.

    Unfortunately, there are other users experiencing this same issue, but at least now you know that it's not just you.

    What troubleshooting have you done? Have you tried to power cycle your console? Did you contact Xbox Support?
  6. Mikyruiz Win User

    Im getting Error Code 0x8004b822.

    Thank you for you response. The issue is resolved. I used the Xbox Assist on my console which determined the problem was streaming issues with two apps - Netflix and Movies and TV. The Movies and TV app needed updating. It was fixed within minutes.
  7. XBF Erick C Win User

    Im getting Error Code 0x8004b822.

    Hey there Mikyruiz,

    Thank you for letting us know that you were able to get everything working after updating your apps. As the issue has been resolved we will go ahead and lock this thread, if you have any other questions for us go ahead and start a new thread so that we may
    continue to assist you.

    Again thank you for letting us know,

    Happy Gaming!
  8. M3tal Daz3 Win User

    Im getting Error Code 0x8004b822.

    In regards to your video viewing issues, there are a few things I want to go over with you and see what needs to be done next.

    • Is this a purchase, or just a rental? If so, is it downloaded, or streaming?
    • If this is a purchase, try signing into
      http://video.xbox.com      . Can you stream it from the website without issues?
    • On your Xbox One, press the Menu Button on your controller and go to Settings>System. Under Location, Time Zone, and System Time, what do you have it set as?
    • What region are you currently in?
Thema:

Error Code 0x8004b822

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