Error code: 0x0000042B

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this PIERREGUIRGUIS1

Sorry to hear that, please answer the following questions to assist you properly :
Is this happening on Windows 10 or 11?
Are you able to sign in without issue in the Xbox app and Microsoft Store?
Is your windows system and everything up to date?
And, tell me briefly what did you tried so far to fix this problem
In that way I can advise you different things or how to proceed

Hi TheBrokenPotato! My name is Ricardo an independent advisor ready to help you with this situation!

Please uninstall the launcher, the log out the Xbox app and the Microsoft store app, then restart the Pc and log back in the Xbox app and Microsoft store app, install the Minecraft launcher from the Microsoft store app and try to log in again with the Microsoft account option

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today Ryan

Please answer the following questions to see how we can proceed

Is this happening on PC, right?

If yes, are you on Windows 11 or 10?

Please tell me briefly which troubleshooting steps you have done so far to fix this?

In that way I can advise you different things.

------------

In the meantime. please try this:

Press Windows button and type Services

On Services App from the list of results, press right-click and run it as administrator

Scroll to the bottom and find the following services:

IP Helper

Xbox Live Auth Manager

Xbox Live Game Save

Xbox Live Networking Service

Gaming Services

And do this with each of the services listed above:

Right-click over the service and select Properties.

Find the Startup type section and make sure it’s set to Automatic (if not, change it to automatic)

If the service isn’t started, click Start to start the services

Restart your PC, once restarted double check if your windows and apps are up to date:

Open Settings, click Update and Security and then Windows Update;

Click Check for Updates;

Click the Download and Install Now option, if available (Install optional updates as well)

Also, check the Microsoft Store for any updates on the Xbox apps and its services and update everything too.

Now, sign out from your account on both Xbox app and Microsoft Store and do this:

Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

After that, click repair and then reset

Then do the same for the Xbox app:

Go to windows settings > apps > search for Xbox app > click on it and select advanced options.

After that, click repair and then reset

Finally do this:

Step 1: Open the Run window by pressing Windows + R key.

Step 2: Input WSReset.exe in the Run window and click OK.

Step 3: Then a command prompt window will appear. After a few seconds, Windows Store will open.

Sign in again on both Microsoft store and Xbox app with your account and give it a new try.

I'll be waiting for your reply, greetings from another Microsoft user

My windows is updated to the latest and im on windows 11. I am signed in, in windows store but not xbox. I tried deleting the app and installing again

I tried restarting my computer

Hi there.

It sounds like you are going to have to factory reset the console. Don't worry, you can still keep all your games and apps while doing this though.

To do this, press the Xbox button on your console to open the guide and go to settings. Then select Systems>Console Info>Reset Console. When it prompts you, pick "Reset and Keep My Games and Apps". This will reset it to
factory settings and will be like setting it up from out of the box. However, all your games and apps will still be on the system meaning you don't have to download them again.

Hopefully that works for you

i have the same problem and it's not yet solved... Not restoring the computer, not withdrawing the account and re-starting... It's a problem that the app is still in beta and Microsoft as much as Xbox developers must repair...

0x0000042B REPORTED THE SAME CODE IN THE SAME PROBLEM IN MY COMPUTER WITH APP XBOX BETA