error code: (0x0)

I dont know what the error code is but i had the same problem all day. tried all sorts of things to fix it. What worked for me was...well, i turned my xbox off. But i didn't use the controller or the kinect. I held the button down on the console until it
turned off. Once off waited a minute and when i turned it back on it started to download. You could give that a shot and see if that works for you to.

Hello Jared Johnston1,

Thank you for posting in Microsoft Community.



Error code 0x0 is a common issue that occurs when there is a problem with the game installation, or the game files are corrupted. To resolve this issue, you can try the following steps:



Check your internet connection:

• Make sure that your internet connection is stable and that there are no issues with your network.
  

Check for updates:

• Make sure that your game and Windows are up to date.
  
• You can check for updates by going to Settings > Update & Security > Windows Update.
  
• Restart device.
  

Clear Microsoft Store cache:

• Clear the cache of the Microsoft Store by pressing the Windows key + R, typing wsreset.exe , and then pressing Enter.
  

If none of these steps work, please provide us details about your concern.

1. What games are affected with this error code?
   
2. Can we ask for a screenshot of the issue?
   
3. Are we having issues with the games installed through Microsoft Store (like Microsoft Solitaire Collection)?
   

We look forward for your update.



Sincerely,



Microsoft Community Moderator

Unplugging my Xbox and then plugging it back in fixed the problem.

Hey MassiveBeerFart! I would suggest trying the steps
here first to see if they help resolve the issue. Post back and let me know how it goes!

--------------------------------------





Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
Program Forums for help with Xbox Insider Program troubleshooting.

Hello Taytayrox24,

We appreciate you for sharing this with us and welcome to Xbox Forums.

Based on the information you provided, the error code (0x0) is a generic error code that does not provide specific information about the issue. It could be that you may have encountered a new or undocumented error. Nothing to worry, we will surely work on this together and will provide you information of what else we can do about this.

Before we proceed, I will be asking you few question that would help us to understand the issue further:

• How long does this issue presented on your end?
  
• Was the game load successfully before this occurs?
  
• Does the issue present to only this particular game?
  

For us to start, there are a few troubleshooting steps you can try to sort the issue:



1. Restart your PC and try launching the game again.

2. Check for any updates for the game and install them.

3. Check for any updates for the Xbox app on your PC and install them.

4. Uninstall and reinstall the game.

5. Check if your PC meets the minimum system requirements for the game.



If none of these steps work, please report the issue through the Xbox Report a Problem app or the Windows Feedback Hub. See following the information:

1. Press Start button, and then enter Feedback Hub in the search box.
   
2. Open the Feedback Hub app, and then select Report a problem.
   
3. Follow the on-screen instructions to enter the details of the problem. Provide as much detail and context as possible to help us resolve the issue. When you're done, select Submit.
   

Source: Something went wrong: 0x0 | Xbox Support

I hope this helps. Let me know if you have any questions or concerns. I will be more than happy to help.

Kind regards,



Microsoft Community Moderator