Error Code 0x0 problem occurring over 24 hours

Hi there,

I've seen this error a few times now, let's see if the same steps will resolve the issue on your end too.

Please try the power cycle steps like mentioned on the following link:
http://support.xbox.com/en-us/xbox-one/console/power-cycle-console

After the console has fully restarted the download should start

Let us know the results

been ongoing since Friday? way longer than 24-48 hours. error is "a problem occured while signing in"

Same here.

It is also not in the store anymore :-(

Error code and message

Error code 80153021 is preceded by the following message:

Purchase pending.

Status code: 80153021.

Problem

If you’re seeing this message and error code, your Xbox LIVE purchase may be blocked because there is another, previous purchase pending against your Xbox LIVE account.

Solutions

To resolve this problem, try the following solutions:

Solution 1: Try your purchase again later.

Wait and try the transaction again in 24 to 48 hours. When lots of purchase failures occur, it can prevent transactions from being processed until no purchase attempts have been made for a while (usually 24 to 48 hours).

If you keep getting the error code message after 48 hours, try the next solution.

Solution 2: Contact us

If you keep getting the error code message, contact us.

If you google the error code and limit the results to 24 hours, people are getting this error all over. Forum posts are popping up all over. Apparently whatever is happening, the help desk people are in the dark