Error: Can't activate Gears of War 1 & 3

Hey,

i bought Gears of War 4 (retail) recently. The version i bought included 4 codes for Gears of War 1, 2 and 3 + GoW: Judgment. Thn i tried to activate these codes on my Xbox One an error occured and i was not able to activate GoW 1 and 3. The error message
suggested to change language and/or region settings. (Tried out several combinations of language & region settings without any kind of success). The activation via MS Xbox One website (xbox live account) failed as well. ( Unknown Error: XBOS-301284c2c31c-c8cf-4824-a3e1-95de70eb4809)

What am i supposed to do to resolve this issue?

In kind regards



:)

 

Wrong token for Gears of War

I can not activate tokens for games Gears of War, Gears of War 2, Gears of War 3, Gears of War: Judgment. Error message Xbos-0x80154017

 

Can't activate the gift codes of GOW

Hi! I can't activate the gift codes that came with my copy of Gears of War 4. I have problemas with GOW 1 and GOW 3.

I received the following error:

XBOS-3012

5f86cece-d824-41ea-b44d-00e2a9c307a8

2016/12/09 - 16:46:18 UTC

Thanks.

 

Hi,

We appreciate you for bringing this up. To resolve your concern, the codes must be checked by our

Xbox Chat Support to verify if you received a valid code that matches your account region.

We also suggest that you check the
Xbox Live Service status online. If there is an alert, we recommend that you wait until it is up and running, and then redeem your code again.

Regards.

 

Thx for your reply. If i could use xbox chat service i would have done it a long time ago. The problem is i am not able to use ever the support chat or the call back service. The reason why i am not able to use them is this:



Thn i sign in my name looks like this and i can't change it. Changing name inside of my MS account doesn't help ever. If i try to proceed like this anyway this error appears:



I am locked out from editing these question marks and my MS account has my real name written there. So how or where am i supposed to enter a valid name?

Regarding the Xbox Live Service... Considering the fact that i have been trying to activate these 2 games for a whole week the status of the Xbox Live Service is not the problem here.

I hope you can help to resolve these problems. :/

 

What region is your account set for and what region are you physically in? Those games are region locked so in order to download them, your account region had to match your physical location and you have to be in a region where the games are available for
download.

 

Rougly 2 hours google search solved all of these problems. Name is not "????" anymore and games are activated as well. Thx for the help! Thread can be closed.

 

How Did you manage to resolve the ???? name problem, and how did you activated your product? I have the same problem.