Error buying Xbox 360 games on Xbox one

Discus and support Error buying Xbox 360 games on Xbox one in XBoX Games and Apps to solve the problem; I need help figuring out why I can’t purchase an Xbox 360 game on my Xbox one. I’ve already spent so much time researching this issue with no real... Discussion in 'XBoX Games and Apps' started by FlowerBaby143, Apr 7, 2018.

  1. FlowerBaby143
    FlowerBaby143 Guest

    Error buying Xbox 360 games on Xbox one


    I need help figuring out why I can’t purchase an Xbox 360 game on my Xbox one. I’ve already spent so much time researching this issue with no real helpful responses. I want to buy Fable 3 but it says something along the lines of no valid payment options.
    I have already successfully downloaded an Xbox 360 game onto my Xbox one so why am I having issues with this one specific game? Also my region is set to US and my form of payment is PayPal. Is it PayPal that’s throwing the purchase off? Please help.

    :)
     
    FlowerBaby143, Apr 7, 2018
    #1
  2. StillTheMonk
    StillTheMonk Guest
    Can't buy backwards compatibility games on Xbox One

    I tried buying Call of Duty: WaW on my Xbox one, I click show price and put in my passcode in but my screen goes dark and doesn't do anything. I also tried buying it on the Xbox marketplace online but comes up with 'Server Error in '/'
    Application'. I tried to buy an Xbox One game on my xbox one and it went straight to my card details (after I put the passcode in) but when buying Xbox 360 games it doesn't do that.
     
    StillTheMonk, Apr 7, 2018
    #2
  3. dUnKle
    dUnKle Guest
    dUnKle, Apr 7, 2018
    #3
  4. CrazY1985
    CrazY1985 Guest

    Error buying Xbox 360 games on Xbox one

    Best thing to do is to contact officials support.

    They can help you check what is causing the problems.
     
    CrazY1985, Apr 7, 2018
    #4
  5. FlowerBaby143
    FlowerBaby143 Guest
    they have yet to be of help to me.
     
    FlowerBaby143, Apr 7, 2018
    #5
  6. Mister Taurus
    Mister Taurus Guest
    Hey there,

    We appreciate you reaching out to us with this issue. Typically, a standard bank card or credit card is required for purchasing Xbox 360 titles on the Xbox One. You will also want to make sure that you don't have any charges that need to be addressed as
    well. Thank you.
     
    Mister Taurus, Apr 8, 2018
    #6
  7. Gummygiraffe088
    Gummygiraffe088 Guest
    i've been haven this problem too, a really want to buy tomb raider underworld but my payment option is not valid, wenever i want to change the billing info, my region is set to US, but a cant find a way to change it, and i cant contact support apart from
    messages like this, and i really dont know what to do anymore, its like they dont want us to buy those games
     
    Gummygiraffe088, Nov 2, 2018
    #7
  8. Danilolgmatos Win User

    Erro compras de jogos Xbox 360

    Are you trying to buy a backward-compatible Xbox 360 game on Xbox One when you get this error, or are you trying to buy Xbox 360 content on your Xbox 360 when you get this error?

    Translating to Portuguese using bing.com/translate:

    Você está tentando comprar um jogo Xbox 360 compatível para trás no Xbox One quando você recebe este erro, ou você está tentando comprar conteúdo do Xbox 360 no seu Xbox 360 quando você recebe este erro?
    Randy, with me, it happens when I try to buy a backward-compatible xbox 360 game on my xbox one, or using the computer or cell phone. I don't have a Xbox 360.
  9. RandyAU93 Win User

    Erro compras de jogos Xbox 360

    Are you trying to buy a backward-compatible Xbox 360 game on Xbox One when you get this error, or are you trying to buy Xbox 360 content on your Xbox 360 when you get this error?

    Translating to Portuguese using bing.com/translate:

    Você está tentando comprar um jogo Xbox 360 compatível para trás no Xbox One quando você recebe este erro, ou você está tentando comprar conteúdo do Xbox 360 no seu Xbox 360 quando você recebe este erro?
  10. garfHUN Win User

    Can't buy backwards compatible games

    i just don't get it at all, what causes this error, since i have one friend who also have xbox one, also didnt have 360 before (fresh ms account since he got the xbox one), and he able to buy 360 games without any error, and that's annoying me
  11. Roxszinga 360ID Win User

    Error PBR9002, I can not buy anything or site and the Console Xbox One

    I tried to buy from xbox one, payment error

    xbox 360 payment error

    Windows8 apps store = Success.

    OMG what happen
  12. The Dukenator Win User

    Xbox One backwards compatibility

    It is not yet possible to buy 360 games directly on xbox one.

    You can buy 360 & xbox one games thru xbox.com
Thema:

Error buying Xbox 360 games on Xbox one

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