Error buying as a gift

Discus and support Error buying as a gift in XBoX on Windows to solve the problem; I can't buy as a gift, I get the following: We are having problems processing your payment and would like to fix it. Does anyone know how I can fix it?... Discussion in 'XBoX on Windows' started by Eduardo D. Ortiz, Jun 29, 2022.

  1. Eduardo D. Ortiz
    Eduardo D. Ortiz Guest

    Error buying as a gift


    I can't buy as a gift, I get the following: We are having problems processing your payment and would like to fix it. Does anyone know how I can fix it?

    :)
     
    Eduardo D. Ortiz, Jun 29, 2022
    #1
  2. XBF John Win User

    Error buying as a gift

    Hello,

    If you go to account.microsoft.com, within your payments section are there any warnings and are all your methods of payment properly updated?

    John
  3. Mister Cerb Win User

    gift card radioshack/cashstart

    Hey there Ed! Are you getting any errors when you try to buy the game? It looks like the Cashstar Gift Card is a Gift Card to RadioShack. If that is the case, you won't be able to use a RadioShack gift card to buy content off of Xbox Live.
  4. BarrelBurrito01 Win User

    I bought a $30 game pass gift card for my brother and i cant even redeem it, even though we're in the same freaking region.

    Was the gift card a digital purchase or did you buy it from a store? Is there an error message when you try to redeem it?
  5. FreakRoach Win User

    gifting

    Option to buy as a gift is still there. There's a separate option of "Buy as Gift" other than "Buy" that you use for gifting.
  6. Alex Moldova Win User

    Change your store region

    Hello Jesse, thank you for reply and advice ! I am sorry, but can you be little more specific with "a gift card of the subscription with the "Worldwide" tag" I got xbox just few days and I'm afraid that i didn't get this. My friend is in Argentina, he gave me some game codes as a gift, but when I tried to buy some gifts in console store for him I get same issues with region. Also I've tried to buy gift on xbox store from PC and get the same error.

    I think the main trouble is in currency of my debit card, because address of my microsoft account and region of store are the same. Is "a gift card of the subscription with the "Worldwide" tag" means that somewhere I can buy gift codes with no issues?
Thema:

Error buying as a gift

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